Can you help me please
Posted 23 August 2005 - 01:16 PM
Posted 23 August 2005 - 01:36 PM
Have your friend try this...Start into Safe Mode
To Start in Safe Mode
Start your machine and tap the F8 key during the boot sequence (right after the beep)..when you get to the Options screen, choose "Safe Mode" and see if your machine will start. If it does...
Click "Start" and "Run"...In the box, type chkdsk /f (Note the space between chkdsk and /) and click "Ok"...type "Y" to do the check on next restart...restart the machine. Let us know if this helps.
Edited by wannabe1, 23 August 2005 - 01:37 PM.
Posted 23 August 2005 - 02:06 PM
Posted 23 August 2005 - 03:01 PM
I ask this because there may be something wrong with the connection causing the computer to keep searching and trying to resolve connection therefore causing your mouse not to be responsive.
Posted 23 August 2005 - 03:28 PM
Nothing "silly" about your question, customcomp...I was just going to suggest trying a different keyboard and mouse. Providing, of course, that the laptop has the PS2 ports to support doing so.
Posted 23 August 2005 - 03:43 PM
Posted 23 August 2005 - 04:02 PM
Meanwhile, you might go to the Malware Forum and download the tools to start cleaning her machine up. Use the "Homepage" links and "Save them to disk" so you can transfer them to her machine via floppy or cdr. Start with the "Start Here" link and try to get everything in Step 1 done.
Let's try to get her online so she can let the experts in the Malware Forum help her out.
Edited by wannabe1, 23 August 2005 - 04:03 PM.
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