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About:blank problem, still remnants I think [RESOLVED]


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#31
tampabelle

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Hi,

Can you try reinstalling the card??

Switch off the PC. Remove the card from your PC. Boot your PC.

Switch off the PC again. Insert the ethernet card in the slot specified for the card. Boot up the PC.

Let the PC detect new hardware and ask for installation disk. Now insert the disk for the card.

Let me know how it goes. Also let me know which specific card you are using (model no. etc.)
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#32
Mdog73

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wmp54g is the card I have.

It seems to have installed properly when I redid it. But still no worky. It can't even detect the networks in my area.
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#33
tampabelle

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Can you go to this page - http://www.linksys.c...FVisitorWrapper

Please check with the reps in online chat as to what the problems could be !!

Let me know how it goes.
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#34
Mdog73

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Thanks, for your help.
I think I have everything working that I need now.
You were very helpful.
I appreciate it.
Worth it.
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#35
tampabelle

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Did the issue get resolved ??
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#36
Mdog73

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Yes I have internet access and I'm having no big issues anymore, plus the original spyware is gone. :tazz:

Thank you.
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#37
tampabelle

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If thats the case, then we need to some more work to put the finishing touches.


Delete the following programs and the associated folders, which you downloaded during the cleaning up process -

smitrem.zip
smitrem folder



Please download and install - AVG Anti-Virus --- freeware


Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot


Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

This will not delete the programs from your PC. This will only disable the programs from running at Start up and result in a faster PC. You can always run the programs manually by using the respective exe files or the shortcuts.

After this, please visit Windows security and critical updates and get all the updates and patches and install them on your PC.

Reboot the PC and post a fresh HJT log.
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#38
Mdog73

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Hi,

I have uninstalled and reinstalled nearly everything since I got online. I have reinstalled Norton AV, so I haven't installed the other AV you suggested fearing there may be a conflict. I have also gotten all the security updates from MS, surprisingly I am still able to go online with sp2. I was never able to do this before. So I think my computer works better even than before. I let my brother work on it this weekend since he was visiting and all is good.

Should I still install AVG AV?
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#39
tampabelle

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Since you have installed Norton, Dont install AVG. As you pointed out, conflicts can aris between the two AV programs.
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#40
tampabelle

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Hi,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean (especially Step 1 to install critical Windows patches including Service Pack 2 or SP2 if not already installed and Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
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#41
Mdog73

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Thanks Tampabelle,

I will apply those measures tonight. I don't want to have to go through this again. I appreciate your help a great deal. :tazz:
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#42
tampabelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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