[shard92]

Like the title says adaware has found stuff and cleaned it, trendmicro has done the same thing... both say its clean but spybot still finds around 80 or so problems but when you tell it to fix it exits to the desktop instead. both from safe mode and full windows.

Logfile of HijackThis v1.99.1
Scan saved at 10:31:36 AM, on 8/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\TPSMain.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\CenturyTel\FPTool.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\CenturyTel\FPTool.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe



PS this is a toshiba laptop running home edition

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Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall some programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp


2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).

3. Delete Rogue files

Run CleanUp and delete all temp files including temporary internet files

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following file -

SndMon32.exe

(Search for this file using the Windows Search function)

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch. It will open the folder Prefetch. Delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!


Reboot the PC in Normal Mode.


Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.

Edited by tampabelle, 24 August 2005 - 12:41 PM.

[tampabelle]

Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall some programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp


2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).

3. Delete Rogue files

Run CleanUp and delete all temp files including temporary internet files

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following file -

SndMon32.exe

(Search for this file using the Windows Search function)

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch. It will open the folder Prefetch. Delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!


Reboot the PC in Normal Mode.


Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.

Edited by tampabelle, 24 August 2005 - 12:41 PM.

[shard92]

Everything seems to have gone okay.. the panda log is here:


Incident Status Location

Adware:Adware/WUpd No disinfected C:\Program Files\AdTools Service\AdToolsKeep.exe
Adware:Adware/MBKWBar No disinfected C:\Program Files\MBKWBar\IEToolBar.dll
Adware:Adware/MBKWBar No disinfected C:\Program Files\MBKWBar\MBKWBar.exe
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\casino-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\casino.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\dating-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\dating.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\drugs-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\drugs.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\fav-ico.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\fav.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\virus.bmp
Adware:adware/ncase No disinfected C:\WINDOWS\msbb_gdf.dat
Adware:adware/wupd No disinfected C:\WINDOWS\system32\ide21201.vxd
Adware:adware/ezula No disinfected C:\WINDOWS\woinstall.exe


and the hi jack this is here

Logfile of HijackThis v1.99.1
Scan saved at 3:13:03 PM, on 8/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\TPSMain.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\CenturyTel\FPTool.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe

[tampabelle]

Download LQfix.zip
Unzip it and save it to your desktop, don't use it yet!!

Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).

Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, this is normal.

Open Add or Remove Programs (click on Start ---> Settings ---> Control panel. This should be the 3rd item). Uninstall or remove the following items -

MBKWBar - Toolbar
AWS
WeatherBug

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

Folders
C:\Program Files\MBKWBar
C:\Program Files\AWS
C:\Program Files\AdTools Service
C:\WINDOWS\EliteToolBar

Files
C:\WINDOWS\msbb_gdf.dat
C:\WINDOWS\system32\ide21201.vxd
C:\WINDOWS\woinstall.exe

Reboot the PC and post a fresh HJT log.

[shard92]

okay well everything went fine till I got to the add/remove programs. first of all aws was NOT listed anywhere. Then when I tried to remove weather bug it locked up the computer. I rebooted to safe mode and checked and it was gone from add/remove. I then continued with the manual delete. Elitetoogbar directory was not there.

here is the updated log:

Logfile of HijackThis v1.99.1
Scan saved at 11:33:10 AM, on 8/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\TPSMain.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\QuickTime\qttask.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKCU\..\Run: [Total Internet] C:\Program Files\CenturyTel\FPTool.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe

[tampabelle]

Are you familiar with the program - C:\Program Files\CenturyTel\FPTool.exe???

[shard92]

Not really familiar but it's suppose to be something to optimize your internet or some such.

[tampabelle]

Fine we will leave it then.

Lets fix one big resource hog on your PC -

Run Hijack This and click on scan. The following items need to be fixed -

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.



Let me know if you have any issues with your PC ???

[shard92]

thanks for catching that ( osa ) i thought I removed that before I ever started this....

Do you think I should uninstall spybot and reinstall it before trying it again?

[tampabelle]

Not required. Spybot should not interfere. If it does, then just shut it down and fix the entry.

No need to uninstall it

[tampabelle]

thanks for catching that ( osa ) i thought I removed that before I ever started this....

Thats my work here !!!!!!!! lol

[shard92]

Well I tried running spybot again and it found 70+ things to clean and when I told it to fix again it just dumped back to the desktop. Maybe i need to reinstall spybot?

[shard92]

I uninstalled and reinstalled spybot and it still dumps to the desktop when you tell it to clean the files it finds.... even in safe mode.

any ideas?

[tampabelle]

Dumps a file to desktop ??

Can you post the log file here ??

[shard92]

Nope it closes like you clicked the x button and doesn't remove the stuff it found. then if you scan again it finds it all. Before uninstalling spybot it was detecting about 75 or so but now that I've reinstalled/updated etc it finds 38. I don't know how to get spybot to give me a log...... I don't have a printer and that is the only way I see to get a record of anything.....