Now we had found and cleared out a spybot worm and alcraB worm a week ago and we thought we had fixed the problem but nothing has changed, in fact is has been getting worse. Both Norton Internet security and Microsoft IE download found no malicious entity and said everything was clean. I have also downloaded the most recent IE6 SP2 security updates, tried disabling 3rd party cookies, and uninstalled things I had that I thought could be considered an add on problem. The ISP told me this is not a problem with their equipment, and the computer manufacturer says it is a software problem. I am also waiting for a report back from a hijack log on dell a dell forum, but I am not sure if that is the problem. I have now installed Netscape8 to try to work around the problem, but after about an hour it seems to be having the same problems. If there is no success from the hijack report we are thinking about starting from scratch & reinstalling everything with the manufacturers disk, but I would prefer not to do this.
If you have other ideas or suggestions please help me out.