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Internet Explorer Crashes [RESOLVED]


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#1
babblesrusso

babblesrusso

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I have run AdAware, Spybot S&D, and AVG. I do have all the necessary updates from Windows, (I think).

Internet explorer seems to crash when opening several emails at the same time. (I do paid mails, surfing, etc.)

Any help would be appreciated.


Logfile of HijackThis v1.99.1
Scan saved at 4:05:30 PM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MidTen Media\KERClink\KERClink.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Kris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rjkkjm.exe reg_run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: KERClink.lnk = ?
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
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#2
tampabelle

tampabelle

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Hi,


We are sorry to have missed your log due to heavy traffic.

If you still need help, please post back a fresh Hijack This log.

If the problem has been resolved, please let us know.
  • 0

#3
babblesrusso

babblesrusso

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Logfile of HijackThis v1.99.1
Scan saved at 10:57:01 AM, on 8/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MidTen Media\KERClink\KERClink.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Kris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rjkkjm.exe reg_run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: KERClink.lnk = ?
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
  • 0

#4
tampabelle

tampabelle

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You have Hijack This running from a archive file. Please download HJT, extract it and save it in a permanenet folder - C:\HJT


Please Download the following tools to assist us in removing this infection!
  • Download WinPFind
    • Right Click the Zip Folder and Select "Extract All"
    • Extract it somewhere you will remember like the Desktop
    • Dont do anything with it yet!
  • Download Track qoo
    • Save it somewhere you will remember like the Desktop
Reboot into Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Doubleclick WinPFind.exe
  • Click "Start Scan"
  • It will scan the entire System, so please be patient!
  • Once the Scan is Complete
  • Go to the WinPFind folder
  • Locate WinPFind.txt
  • Place those results in the next post!
Reboot back to Normal Mode!

Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post along with the results of WinPFind!
  • 0

#5
babblesrusso

babblesrusso

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1. Fixed HJT to own file

2. WINPFIND LOG

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...
abetterinternet.com 6/29/2005 11:23:32 PM 11096 C:\WINDOWS\joaao.dll
web-nex 6/29/2005 11:23:32 PM 11096 C:\WINDOWS\joaao.dll
ad-w-a-r-e.com 6/29/2005 11:23:32 PM 11096 C:\WINDOWS\joaao.dll
PECompact2 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\lpt$vpn.737
qoologic 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\lpt$vpn.737
SAHAgent 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\lpt$vpn.737
UPX! 1/10/2005 4:17:24 PM 170053 C:\WINDOWS\tsc.exe
PECompact2 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\VPTNFILE.737
qoologic 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\VPTNFILE.737
SAHAgent 7/19/2005 3:14:08 PM 15388195 C:\WINDOWS\VPTNFILE.737
UPX! 2/18/2005 6:40:14 PM 1044560 C:\WINDOWS\vsapi32.dll
aspack 2/18/2005 6:40:14 PM 1044560 C:\WINDOWS\vsapi32.dll

Checking %System% folder...
Umonitor 6/16/2005 6:11:28 PM R S 417792 C:\WINDOWS\SYSTEM32\cnmuid.dll
WinShutDown 6/16/2005 6:11:28 PM R S 417792 C:\WINDOWS\SYSTEM32\cnmuid.dll
PEC2 8/4/2004 7:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
Umonitor 6/16/2005 2:07:04 AM R S 417792 C:\WINDOWS\SYSTEM32\guard.tmp
WinShutDown 6/16/2005 2:07:04 AM R S 417792 C:\WINDOWS\SYSTEM32\guard.tmp
PTech 8/3/2005 10:33:42 AM 520456 C:\WINDOWS\SYSTEM32\LegitCheckControl.DLL
UPX! 1/13/2005 9:41:48 PM 11254 C:\WINDOWS\SYSTEM32\locate.com
Umonitor 6/30/2005 10:29:36 PM R S 417792 C:\WINDOWS\SYSTEM32\mml_mtf.dll
WinShutDown 6/30/2005 10:29:36 PM R S 417792 C:\WINDOWS\SYSTEM32\mml_mtf.dll
PECompact2 8/4/2005 8:31:38 PM 1449304 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2005 8:31:38 PM 1449304 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2004 7:00:00 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
Umonitor 8/4/2004 7:00:00 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
Umonitor 6/30/2005 11:37:18 PM R S 417792 C:\WINDOWS\SYSTEM32\scdll.dll
WinShutDown 6/30/2005 11:37:18 PM R S 417792 C:\WINDOWS\SYSTEM32\scdll.dll
Umonitor 6/15/2005 11:03:02 PM R S 417792 C:\WINDOWS\SYSTEM32\tzemeui.dll
WinShutDown 6/15/2005 11:03:02 PM R S 417792 C:\WINDOWS\SYSTEM32\tzemeui.dll
winsync 8/4/2004 7:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu
Umonitor 6/30/2005 11:56:38 PM 417792 C:\WINDOWS\SYSTEM32\wmps2.dll
WinShutDown 6/30/2005 11:56:38 PM 417792 C:\WINDOWS\SYSTEM32\wmps2.dll

Checking %System%\Drivers folder and sub-folders...
UPX! 8/26/2005 3:04:46 PM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
FSG! 8/26/2005 3:04:46 PM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
PEC2 8/26/2005 3:04:46 PM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
aspack 8/26/2005 3:04:46 PM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys

Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts


Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
8/31/2005 4:23:58 PM S 2048 C:\WINDOWS\bootstat.dat
7/8/2005 4:23:18 PM S 12143 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893756.cat
7/19/2005 7:18:10 PM S 18913 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB896727.cat
8/31/2005 4:23:50 PM H 8192 C:\WINDOWS\system32\config\default.LOG
8/31/2005 4:34:46 PM H 1024 C:\WINDOWS\system32\config\SAM.LOG
8/31/2005 4:24:00 PM H 12288 C:\WINDOWS\system32\config\SECURITY.LOG
8/31/2005 4:34:46 PM H 86016 C:\WINDOWS\system32\config\software.LOG
8/31/2005 4:24:06 PM H 790528 C:\WINDOWS\system32\config\system.LOG
8/14/2005 12:54:08 AM H 1024 C:\WINDOWS\system32\config\systemprofile\ntuser.dat.LOG
8/20/2005 2:20:46 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\98cf1c85-426b-4d2f-9046-80fcba227c6c
8/20/2005 2:20:46 PM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\Preferred
8/14/2005 12:55:00 AM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\4b2047a0-5f86-43fa-8725-f5313e9e799a
8/14/2005 12:55:00 AM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
8/31/2005 4:23:08 PM H 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 8/4/2004 7:00:00 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 358400 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl
Sun Microsystems, Inc. 6/3/2005 3:52:54 AM 49265 C:\WINDOWS\SYSTEM32\jpicpl32.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
NVIDIA Corporation 4/1/2005 4:16:00 PM 73728 C:\WINDOWS\SYSTEM32\nvtuicpl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 36864 C:\WINDOWS\SYSTEM32\nwc.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl
Apple Computer, Inc. 9/23/2004 6:57:40 PM 323072 C:\WINDOWS\SYSTEM32\QuickTime.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 68608 C:\WINDOWS\SYSTEM32\dllcache\access.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 549888 C:\WINDOWS\SYSTEM32\dllcache\appwiz.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 135168 C:\WINDOWS\SYSTEM32\dllcache\desk.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 80384 C:\WINDOWS\SYSTEM32\dllcache\firewall.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 155136 C:\WINDOWS\SYSTEM32\dllcache\hdwwiz.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 358400 C:\WINDOWS\SYSTEM32\dllcache\inetcpl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 129536 C:\WINDOWS\SYSTEM32\dllcache\intl.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 68608 C:\WINDOWS\SYSTEM32\dllcache\joy.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 618496 C:\WINDOWS\SYSTEM32\dllcache\mmsys.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 25600 C:\WINDOWS\SYSTEM32\dllcache\netsetup.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 257024 C:\WINDOWS\SYSTEM32\dllcache\nusrmgr.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 36864 C:\WINDOWS\SYSTEM32\dllcache\nwc.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 32768 C:\WINDOWS\SYSTEM32\dllcache\odbccp32.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 114688 C:\WINDOWS\SYSTEM32\dllcache\powercfg.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 155648 C:\WINDOWS\SYSTEM32\dllcache\sapi.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 298496 C:\WINDOWS\SYSTEM32\dllcache\sysdm.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 94208 C:\WINDOWS\SYSTEM32\dllcache\timedate.cpl
Microsoft Corporation 8/4/2004 7:00:00 AM 148480 C:\WINDOWS\SYSTEM32\dllcache\wscui.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\dllcache\wuaucpl.cpl

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
5/16/2005 12:02:24 AM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini

Checking files in %ALLUSERSPROFILE%\Application Data folder...
5/15/2005 6:44:58 PM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini

Checking files in %USERPROFILE%\Startup folder...
5/16/2005 12:02:24 AM HS 84 C:\Documents and Settings\Kris\Start Menu\Programs\Startup\desktop.ini
8/31/2005 10:54:44 AM 2555 C:\Documents and Settings\Kris\Start Menu\Programs\Startup\KERClink.lnk
5/16/2005 9:10:46 AM 696 C:\Documents and Settings\Kris\Start Menu\Programs\Startup\Trillian.lnk

Checking files in %USERPROFILE%\Application Data folder...
5/15/2005 6:44:56 PM HS 62 C:\Documents and Settings\Kris\Application Data\desktop.ini

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
=

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\fnggnqtn
{c17bfced-934a-46c6-8138-64a7cbaa65fa} = blank
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\system32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
MenuText = Sun Java Console : C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E61-B078-11D0-89E4-00C04FC9E26E}
Favorites Band = %SystemRoot%\system32\shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E62-B078-11D0-89E4-00C04FC9E26E}
History Band = %SystemRoot%\system32\shdocvw.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\system32\browseui.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\system32\browseui.dll
{2318C2B1-4965-11D4-9B18-009027A5CD4F} = :
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll
{57F02779-3D88-4958-8AD3-83C12D86ADC7} = :

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
AudioDeck C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
Logitech Utility Logi_MwX.Exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
KavSvc C:\WINDOWS\system32\rjkkjm.exe reg_run
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
AVG7_EMC C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ccleaner "C:\Program Files\CCleaner\ccleaner.exe" /AUTO

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\system32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\system32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = Explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.3.1 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 8/31/2005 4:43:13 PM


3. TRACK qoo.vbs

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"AudioDeck"="C:\\Program Files\\VIAudioi\\SBADeck\\ADeck.exe 1 "
"Logitech Utility"="Logi_MwX.Exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"KavSvc"="C:\\WINDOWS\\system32\\rjkkjm.exe reg_run"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_04\\bin\\jusched.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"AVG7_EMC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgemc.exe"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers


Subkey --- AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}
C:\Program Files\Grisoft\AVG Free\avgse.dll

Subkey --- fnggnqtn
{c17bfced-934a-46c6-8138-64a7cbaa65fa}
blank

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers


Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

desktop.ini
==============================
C:\Documents and Settings\Kris\Start Menu\Programs\Startup

desktop.ini
desktop.ini
KERClink.lnk
Trillian.lnk
==============================
C:\WINDOWS\system32 cpl files


access.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
jpicpl32.cpl Sun Microsystems, Inc.
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nvtuicpl.cpl NVIDIA Corporation
nwc.cpl Microsoft Corporation
odbccp32.cpl Microsoft Corporation
powercfg.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation
  • 0

#6
tampabelle

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Download Pocket KillBox from here. There is a Direct Download and a description of what the Program does inside this link.

Please open Notepad, and copy/paste the code in the box below into a new text file. Save it as KillQoo.reg (set Filetype to "All Files") and save it on your Desktop.

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\fnggnqtn]

[-HKEY_CLASSES_ROOT\CLSID\{c17bfced-934a-46c6-8138-64a7cbaa65fa}]


Open Pocket Killbox and Copy & Paste the entries below into the "Full Path of File to Delete"

C:\WINDOWS\joaao.dll
C:\WINDOWS\SYSTEM32\cnmuid.dll
C:\WINDOWS\SYSTEM32\guard.tmp
C:\WINDOWS\SYSTEM32\mml_mtf.dll
C:\WINDOWS\SYSTEM32\scdll.dll
C:\WINDOWS\SYSTEM32\tzemeui.dll
C:\WINDOWS\system32\rjkkjm.exe
C:\WINDOWS\SYSTEM32\wmps2.dll


As you Paste each entry into Killbox,place a tick by any of these Selections available

"Delete on Reboot"
"Unregister .dll before Deleting"


Click the Red Circle with the White X in the Middle to Delete!

Restart in Safe Mode and Run those files through Killbox once more to be sure nothing survived.

This time place a tick by any of these selections available

"Standard File Kill"
"End Explorer Shell while Killing File"
"Unregister .dll before Deleting"


Now Locate and DoubleClick KillQoo.reg-> Allow it to merge into the Registry!

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rjkkjm.exe reg_run

Now close all windows other than HiJackThis, then click Fix Checked.

Restart back in Normal Mode and Post a fresh HijackThis log!
  • 0

#7
babblesrusso

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Logfile of HijackThis v1.99.1
Scan saved at 1:25:44 AM, on 9/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\MidTen Media\KERClink\KERClink.exe
C:\Program Files\Trillian\trillian.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Kris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: KERClink.lnk = ?
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
  • 0

#8
tampabelle

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Hi,

Your log looks clean !!!!!!


Any issues with your PC????
  • 0

#9
babblesrusso

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No problems yet. I hope that solves the problem. Thanks so much for your help.
  • 0

#10
tampabelle

tampabelle

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You logs are clean. This is some cleaning up we need to do !!!



Delete the following programs and the associated folders, which you downloaded during the cleaning up process -

WinpFind.exe
Track_qoo.vbs
Killbox.exe
!submit folder



Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

This will not delete the programs from your PC. This will only disable the programs from running at Start up and result in a faster PC. You can always run the programs manually by using the respective exe files or the shortcuts.

After this, please visit Windows security and critical updates and get all the updates and patches and install them on your PC.

Reboot the PC and post a fresh HJT log.

Edited by tampabelle, 01 September 2005 - 02:42 PM.

  • 0

#11
babblesrusso

babblesrusso

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Logfile of HijackThis v1.99.1
Scan saved at 6:48:49 PM, on 9/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\MidTen Media\KERClink\KERClink.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Kris\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: KERClink.lnk = ?
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
  • 0

#12
tampabelle

tampabelle

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Hi Kris,



CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
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#13
babblesrusso

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Thanks so much for all your help. I really do appreciate it.
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#14
tampabelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#15
babblesrusso

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It seems that when I open multiple emails to read i get this error message and Internet Explorer closes. I sent them several reports.

This is what is contained in the report.

c:\DOCUME~1\Kris\LOCALS~1\Temp\4d8a_appcompat.txt



Logfile of HijackThis v1.99.1
Scan saved at 10:47:20 PM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MidTen Media\KERClink\KERClink.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\DOCUME~1\Kris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: KERClink.lnk = ?
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Edited by babblesrusso, 03 September 2005 - 09:54 PM.

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