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Startup Problem after updates from norton security


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#31
peterm

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Sorry for the delay I got called away.
On page 1 of this topic Keith gave a link for system restore(his 1st post)
Try that.
If that fails then try this
Repair windows xp

Edited by peterm, 28 August 2005 - 02:59 PM.

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#32
kimyuval

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thank you very much!
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#33
peterm

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has any of this worked?
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#34
kimyuval

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i'll let u know as soon as i will.
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#35
chrishanna

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Hello I had this exact same problem with corrupt hal.dll after Norton update yesterday. I didn't suspect Norton yesterday. I do today.

Dell Dimension 8100, originally had Windows ME installed, upgraded to XP.

I didn't find this message board yesterday when searching. I put in my XP CD, changed bios to boot from CD, tried to run repair console. Repair console failed. Could not enumerate C drive. Gave me directories with weird dates like 1948 and names that were complete gobbledy-gook junk characters. Said windows was not installed on the computer.

At this point I assumed I had a corrupt file system or bad hard drive, and hey the computer is 4 years old and has a lot of junk on it. So I reinstalled with frustration for the data I was losing but didn't know what else to do.

Reinstall went ok and I loaded all the other programs on and it went ok, and then I loaded Norton last thing. I started updates. Did several reboots and new searches for updates.

It crashed again. This time blue screens of death too fast to read. CHKDSK has been running for two hours...
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#36
chrishanna

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Never mind...

Finally did Dell diagnostics and it failed the hard drive. I'm off to Circuit City I guess. Should get a better backup solution while I'm there too, huh? :tazz:
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