Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

infected with spyware


  • Please log in to reply

#1
Sherrie

Sherrie

    Member

  • Member
  • PipPip
  • 66 posts
I've got some major spyware on my computer that I can't get rid of. Normally I update and run spybot and adaware about once a week to keep it clean and this generally does a good job.

When I run spybot right now it finds maybe 2 or 3 objects. When I run adaware it finds over 200 objects.. many critical but it can't delete them. It tries or at least it appears to be trying (the box showing the progress of the deletion.. don't know what this is called.. fills up)... but then nothing happens. It freezes. I uninstalled adaware tonight and reinstalled it and it is still doing the same thing. I just ran it and it found 223 objects.. I clicked on each object to delete... the bar showed that it was attempting to delete them but then 30 minutes later the screen was still the same, objects not deleted.

What else can I do? I've got pop ups like crazy despite my pop up blocker and my computer is running slow and kicking me off the internet about every 10 or 15 minutes. I'm also getting a ton of illegal operation messages which shuts down my computer but I don't know if this is related.


I appreciate your time and assistance

~Sherrie
  • 0

Advertisements


#2
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

  • Retired Staff
  • 2,678 posts
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log in the "Hijack This Logs" forum with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

-=jonnyrotten=- biggrin.gif
  • 0

#3
Sherrie

Sherrie

    Member

  • Topic Starter
  • Member
  • PipPip
  • 66 posts
I just posted my log. Thank you

Sherrie
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP