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hijacked computer fatal error 00010e36


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#1
kwall

kwall

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:tazz:
I am trying to fix my computer. When i turn it on i get a blue screen and am not able to open the startup menu. When i have tried to do things in safe mode I am not able to open anything there. I have read the different things about this virus but am not able to try any of the solutions because i am unable to access anything. how can i get onto the internet through my computer to download the necessary things to fix my problem.
i am running windows 98

thanks

Edited by kwall, 27 August 2005 - 09:22 PM.

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#2
Retired Tech

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Safe mode with networking would let you on, make sure the firewall and AV have kicked in
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#3
Retired Tech

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Thank You for letting me know which operating system you need this for

This will rebuild rather than restore the registry and also replace missing or corrupt system files

Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

When it has loaded, click start, all programmes, accessories, system tools, system information, tools then run system file checker and replace any files it asks for from the 98SE CD then reboot.
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