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Desktop Icons, Start menu, and Taskbar missing

Started by redwingman1989 , Aug 28 2005 09:37 AM

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#1
redwingman1989
Posted 28 August 2005 - 09:37 AM

redwingman1989

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Hello all,

This morning I turned on my computer and had the same problem as solidsnake in this post:
SolidSnakePost

I can't right click on the desktop or open the start menu with the keyboard. I am however able to open and use programs through my Task Manager.

I will put a copy of my HiJackThis log in my next post.
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#2
redwingman1989
Posted 28 August 2005 - 09:39 AM

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Logfile of HijackThis v1.99.1
Scan saved at 11:32:10 AM, on 8/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Grisoft\AVG Free\avgwb.dat
C:\Program Files\CleanUp!\Cleanup.exe
C:\Documents and Settings\steve mac\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [3dfx Tools] rundll32.exe 3dfxCmn.dll,CMNUpdateOnBoot
O4 - HKLM\..\Run: [3dfx Task Manager] C:\Program Files\3dfx Interactive\3dfx Tools\Apps\3dfxMan.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - (no file)
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....015/CTSUEng.cab
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/...lesilent610.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports....ommon/ieell.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.s.../ActiveData.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15014/CTPID.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
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#3
redwingman1989
Posted 28 August 2005 - 09:44 AM

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I have no idea what the cause of this program is because yesterday I ran Virus scan, Spybot Search and Destroy, Clean Up!, and I defragmented my hard drive. I ran Spybot again before rebooting and putting up this log, and it found PSGuard.msmsgs Spyware along with Wild Tangent. Nothing else has popped up since.

Anyone with ideas please share and I thank you in advance for your help.
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#4
redwingman1989
Posted 28 August 2005 - 10:13 AM

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One last note...
after reading similar threads I must tell you some people can't see their wallpaper, but I can see mine.

I do hope that this information helps...
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#5
redwingman1989
Posted 28 August 2005 - 12:28 PM

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Those of you Windows XP users out there that have System Restore turned on, I say use it.
To access control panel through the task manager:

New Task->control

from the control panel you can find the System Restore.

This is the only other thing I could think of doing.

Good Luck to you all
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