[FreddieKrugerGuy]

Hello.

My printer has stopped working after I inserted a new color ink cartridge. Everything goes fine: It turns on, it makes it's usual noises and it loads paper correctly. When I try to print a document however, it does nothing. It says "Printing Document 1" on the monitor, but nothing happens at the printer.

Hope anyone can be of assistance to me. I have an HP PSC 1350 "All-In-One" printer.

Freddie

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Try cleaning out the print jobs for your printer. If you are using Windows XP, to do this, go to START --> PRINTERS & FAXES. Double click on the name of hte printer that corresponds to the printer you are using. Then in the new window that appears, click File and Cancel All Documents. Then back in the Printer & Faxes window, right click on your printer and select PROPERTIES. Then try and print a TEST PAGE. Where this is located is different for each printer so just look around the tabs until you find a button that you can click that says PRINT TEST PAGE.

[Jarenien]

Try cleaning out the print jobs for your printer. If you are using Windows XP, to do this, go to START --> PRINTERS & FAXES. Double click on the name of hte printer that corresponds to the printer you are using. Then in the new window that appears, click File and Cancel All Documents. Then back in the Printer & Faxes window, right click on your printer and select PROPERTIES. Then try and print a TEST PAGE. Where this is located is different for each printer so just look around the tabs until you find a button that you can click that says PRINT TEST PAGE.

[FreddieKrugerGuy]

I tried printing a test page but with no luck I'm afraid. Nothing happens at all. The printer is turned on, but when trying to print it just "freezes".

[Jarenien]

did you clean out the print jobs for the printer like i said?

[FreddieKrugerGuy]

I tried everything. Cleaned out the cartridges, alligned them, tried to print a test page but with no luck. I'm sinked. I need to print out a document for tomorrow! Thanks for the help.

Freddie.

[Retired Tech]

Uninstall the printer and re-install

[FreddieKrugerGuy]

Uninstall the printer and re-install

Thanks Keith! That did the trick. My printer now works as usual.

*Very impressed with the assistance*.

[Retired Tech]

Thank You for letting me know