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Computer Help


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#1
Roman369

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Hi, I recently bought a new computer. Brand new, P4 2.4Ghz, 256 RAM. And my problem with it is that it occasionally freezes/restarts itself. Someone said it might be a problem with overheating, but I wanted to ask here. All help appreseated.

Thanks.

Edited by Roman369, 28 August 2005 - 01:19 PM.

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#2
Chris852

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That could very well be the problem. If I were you, since your PC is new, would be to e-mail the Customer Service or Tech Support to see how to have the problem fixed. Most new PC's come with warranty, so it should be covered.

If it is overheating, you can buy a fan from Office Depot, Office Max, Staples, etc. It should come with instructions on how to plug it in and where to mount it, and would probably be easier than having to send it off for repair.


Here are some links from Dell to show you how to see if your PC is overheating. Do NOT attemt this if you are at all uneasy about working on your PC yourself.

http://service.dell....7 20104,00.html

http://service.dell....7 20105,00.html
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#3
Roman369

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Ok thanks. Is there anyway to check the temperature of the computer? Just to make sure overheating is the problem.
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#4
Chris852

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If you type in "overheat" or "temperature" in the search box on www.download.com it will bring up a few utilities that can tell you the temperature.
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#5
Roman369

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When it restarts I get a blue screen and the error is "machine_check_exception".. Help?
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#6
The Skeptic

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Read this:

http://support.micro...om/?kbid=329284
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