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CD-ROM not working


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#1
geohicks

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Hello I did a system restore because my computer was very slow with Kazza and other stuff. I stopped It right in the middle of it happening and when I rebotted It did it any way when I tried to reinstall my Microsoft word my CD-ROM was not working at all. Why is that I really need this.
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#2
admin

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An unfinished system restore is not good. You're going to have to try again, and get the restore to complete. Make sure your CD is clean and doesn't have any deep scratches. If it still fails, try testing your memory click here
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#3
geohicks

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Hello,

Whats up Thanks so much I fixed my computer and It is working now hurrry now I have one more problem my computer has so much stuff on it and it is very slow I just brought his thing and it was very fast now it is not. whats up?
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#4
admin

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#5
geohicks

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Here it is:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\javaw.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0c\aoltray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\JavaSoft\JRE\1.3.1_04\bin\javaw.exe
C:\Program Files\America Online 9.0c\waol.exe
C:\Program Files\LimeShop\LimeShop.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\FirstClass\Fcc32.exe
C:\Program Files\FirstClass\Fcc32.exe
C:\DOCUME~1\GEORGE~1\LOCALS~1\Temp\fcctemp\HijackThis.exe

R3 - URLSearchHook: PerfectNavBHO Class - {A045DC85-FC44-45be-8A50-E4F9C62C9A84} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NavErrRedir Class - {A045DC85-FC44-45be-8A50-E4F9C62C9A84} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {D20D6E69-1D43-4e53-A094-8D99BE1C3F56} - C:\PROGRA~1\AOLTOO~1\toolbar.dll
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LimeShop] javaw -cp "C:\Program Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0c\aoltray.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: LimeWire 3.8.6.lnk = C:\Program Files\LimeWire\3.8.6\LimeWire.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRA~1\AOLTOO~1\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7E4ABB9E-2DD9-408B-B618-C8822B7CC4D6}: NameServer = 205.188.146.146

Also how do i decrease boot-up time and how do you read and understand these logs.

Edited by geohicks, 16 March 2004 - 04:56 PM.

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#6
admin

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how do i decrease boot-up time

Try bootvis to decrease boot time. Click Here for a guide.

and how do you read and understand these logs

I could tell you--but then I'd have to kill you. :D

Honestly, it's not very easy. It takes reading many logs, and looking up many questionable entries. Plus, there are many programs disguised to look like legitimate programs, and there's always new pests being introduced. I still don't pretend to be an expert, but I'm pretty good. It usually takes me about 15-20 minutes to properly review and analyze a log.

Hijack This log tutorial:
http://www.spywarein...ogtutorial.html

Lookup BHO's and Startup programs here:
http://www.sysinfo.org/

That being said, you have a Cool Web Search infection. Let's start with:
CWShredder is the first to run. Here's why: If a CoolWebSearch variant is indeed running on your system, it may actually prevent you from running spyware scans. It is smart enough to detect efforts to detect it, and stop them. Download CWShredder to your desktop or other location. Close all browser windows, double click the CWShredder icon to run, then click the Fix -> button

When finished run Spybot S&D again, reboot and paste a new log. <_<
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