[zsappf]

I installed a new hardrive and I am having trouble getting my hardware to work.

When I plug in my (HP PSC 1210V) printer's USB cable it says "Found New Hardware" then goes to the wizard, and whether I try to install the software automatically or from the CD it doesn't work. The wizard says

"There was a problem installing this hardware psc 1200 series; An error occured during the installation of the device; The data is invalid."

I have tried downloading the drivers from HP's websited too, and I run into the same problems.

I get the same error when I try to install the drivers for my TI-89 Titanium calculator, two separate digital cameras, and I have similar problems with both of my flash drives.

Both my cable modem and my wireless adapter seem to have installed just fine though.

I ran a windows update, but no changes.

In the device manager it shows my hardware with exclamation marks, and in "Device Status" it says:

The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.

When I switch back to my old hardrive all of the devices work properly.

The new hardrive is from a duplicate computer, both computers where bought at the same time and place.


Please Help

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With USB printers and Scanners (and most other USB stuff for that matter) the usual procedure is to have the device unplugged or turned off, install the drivers, re-boot the PC, then plug in and switch on the device. Windows will detect it and you tell the wizard to locate the driver automatically -- at which point it searches the hard disk where you previously installed it. That's how my Epson printer installs anyway, and it works everytime.

Edited by pip22, 29 August 2005 - 12:57 PM.

[pip22]

With USB printers and Scanners (and most other USB stuff for that matter) the usual procedure is to have the device unplugged or turned off, install the drivers, re-boot the PC, then plug in and switch on the device. Windows will detect it and you tell the wizard to locate the driver automatically -- at which point it searches the hard disk where you previously installed it. That's how my Epson printer installs anyway, and it works everytime.

Edited by pip22, 29 August 2005 - 12:57 PM.

[zsappf]

....no luck. I unistalled everything and tried it that way. I gives me the same error. I can install them without trouble on other machines, and on this one with the other hardrive. This doesn't make sense to me. Thanks though.

[Jonafreeman]

What kind of computer are you working on?

[zsappf]

An HP Compaq d220 MT

[zsappf]

I believe it is more of a system problem than a hardware problem.

[Doby]

The new hardrive is from a duplicate computer, both computers where bought at the same time and place.

I would backup and try a fresh install of the OS even though the computers are identical, remember this is windows and you never know.

Rick