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IE & Explorer error in OPNSTE.DLL


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#1
sailbum

sailbum

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Our hp notebook running winMe is getting the error when opening either IE or Explore
"Explorer has caused an error in OPNSTE.DLL" clicking the close box closes IE or Explorer.
I ran HijackThis from a USB drive and here is the log:

Logfile of HijackThis v1.98.2
Scan saved at 2:30:18 PM, on 12/11/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\WINDOWS\SYSTEM\PRPCUI.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\ONE-TOUCH\CP32NBTN.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\S3TRAYHP.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\WINDOWS TASKAD\WINTASKAD.EXE
C:\PROGRAM FILES\ONE-TOUCH\CDROMMNT.EXE
C:\PROGRAM FILES\ONE-TOUCH\KBOSDCTL.EXE
C:\PROGRAM FILES\ONE-TOUCH\CP32NKCC.EXE
C:\PROGRAM FILES\D-LINK AIRPLUS XTREME G\AIRPLUS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\WINDOWS TASKAD\WINSCHED.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
E:\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F1 - win.ini: run=hpfsched
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\SYSTB.DLL
O2 - BHO: OpenSite.CBrowserHelper - {30A56549-9D5B-4D34-AFA7-440A7F0538A9} - C:\PROGRAM FILES\OPEN SITE\OPNSTE.DLL
O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\MXTARGET.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [CP32NOT] C:\PROGRA~1\ONE-TO~1\CP32NBTN.EXE
O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [S3TRAYHP] S3trayhp.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [rsgpkjj] C:\WINDOWS\SYSTEM\xctickf.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\SATMAT.exe
O4 - HKLM\..\Run: [Windows TaskAd] C:\PROGRAM FILES\WINDOWS TASKAD\WINTASKAD.EXE
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\Network Associates\VirusScan\AVSYNMGR.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Ebates - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/go/business-notebook
O16 - DPF: {23508E60-6B77-4424-8154-8EDE5B2460B0} (ImportOLContacts.ucOutlookToDC) - http://www33.verizon...ookContacts.CAB
O16 - DPF: {52814E87-412B-4ACB-925E-DA3E23877786} (prjOutlookContacts.ucOutlookContacts) - http://www33.verizon...ookContacts.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingco...t3/ivsetup3.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...7ebad4bf17236ad

Any help would be appreciated!

Thanks
Sailbum
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#2
coachwife6

coachwife6

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Be right back.
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#3
coachwife6

coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\SYSTB.DLL


O2 - BHO: OpenSite.CBrowserHelper - {30A56549-9D5B-4D34-AFA7-440A7F0538A9} - C:\PROGRAM FILES\OPEN SITE\OPNSTE.DLL

O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\MXTARGET.DLL

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient

O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

O4 - HKLM\..\Run: [satmat] C:\WINDOWS\SATMAT.exe

O4 - HKLM\..\Run: [Windows TaskAd] C:\PROGRAM FILES\WINDOWS TASKAD\WINTASKAD.EXE

O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] \"C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\EbatesMoeMoneyMaker0.exe\"


O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm


O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...7ebad4bf17236ad

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\WINDOWS\wupdt.exe
C:\WINDOWS\SATMAT.exe
C:\PROGRAM FILES\WINDOWS TASKAD\<<this folder
C:\PROGRAM FILES\EBATES_MOEMONEYMAKER<this folder
C:\WINDOWS\rundll32.exe <<do not delete the legitimate rundll32.exe which resides in system 32


You have a number of randomonly named files on your system. We like to start with an online virus and trojan scan. Even though you have antivirus software on your system, it can become corrupted by malware.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
-> Click on the Advanced button on the left and selecPlease reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
t:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
-> Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).



Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.
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