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trojan removal


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#76
peterm

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ok you have config.sys
c:>type config.sys enter
is this empty
if not please post file
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#77
caron

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pressed enter and nothing appeared or was listed-the prompt came up again
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#78
peterm

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ok at the c:> cd windows enter
c:\windows>type system.ini|more enter
this should list your system.ini file can you see anything like
C:\ PROGRA~1\SYMANTEC\SYMEVNT.386
The | is the key with the back slash(\) above the enter key

Edited by peterm, 02 September 2005 - 06:00 AM.

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#79
caron

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the closest thing [386Enh]
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#80
peterm

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ok at c:>cd PROGRA~1 enter
should now look like c:\program files> if yes
c:\program files>cd SYMANTEC enter
c:\program fies\symantec>cd SYMEVNT.386enter
the prompt should look like
c:\program files\symantec\symevnt.386>
if yes dir/p enter
are there any files listed? dont list them all
the ~ is below the ESC key next to the number 1 key

Edited by peterm, 02 September 2005 - 06:18 AM.

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#81
caron

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i'm not sure what is happening...but my hard drive is just screaming...but nothing on screen... should i just let it go.. the light is bright red...or should i stop it
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#82
peterm

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nothing on screen
reboot and try my steps again
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#83
caron

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its still going..can't believe i stayed up all night doing this -the time went so fast-now to work or not to work-still going-never seen anything like it -its probably jammed hih?

typing in your commands, master :tazz: i think i'm getting giddy

Edited by caron, 02 September 2005 - 07:01 AM.

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#84
peterm

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staying up all night is all part of it
reboot and try to get to the prompt
c:\program files\symantec\symevnt.386>
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#85
caron

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after i type cd PROGRA~1 then press enter
result=C:\PROGRA~1>
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#86
peterm

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quick question
did you have norton system works installed on your computer?
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#87
caron

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I HAD NORTON YES
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#88
peterm

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after i type cd PROGRA~1 then press enter
result=C:\PROGRA~1>

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ok then carry on with the rest treat Progra~1 and program files as the same
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#89
peterm

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I HAD NORTON YES

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Was it Nortons System Works
Nortons make more then 1 product
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#90
caron

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had a feeling... you got that...thats why i worded it like that...again...not sure but i dont think it was the works...i certainly did not get the works or i wouldnt have gotten the trojan..but anyway it was the free one...so probably not the works
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