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Computer slow & freezing [CLOSED]


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#1
chrismgan

chrismgan

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My computer has become very slow and sometimes unresponsive lately. I have run all of the anti-spyware programs and also anti virus ones too. Could someone please look over my HJT log and offer some advice ?

Thanks in advance,

Chris


Logfile of HijackThis v1.99.1
Scan saved at 8:27:35 AM, on 8/30/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\WINNT\kdx\KHost.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\AbsoluteTelnet\Program\AbsoluteTelnet.exe
C:\WINNT\system32\wisptis.exe
C:\Program Files\AQ\aq.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Documents and Settings\Chrisgannon\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Browster BrwIEConnector - {908A31E8-2A6E-4736-8E8A-AAF00C4AE38F} - C:\PROGRA~1\Browster\browster.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [kdx] C:\WINNT\kdx\KHost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Browster preload on/off - res://C:\PROGRA~1\Browster\browster.dll/CustomPrefetchMenu.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefend...can8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs
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#2
tampabelle

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Please visit Panda and do an online scan. Save the scan report and post it back here.
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#3
chrismgan

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Hi- I did the Panda online scan and didn't see an option to save it. The scan showed no problems/infections.

If you want me to run it again and try to save I will.

Thanks,

Chris
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#4
tampabelle

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Are you familiar with the program - C:\Program Files\AQ\aq.exe??


Please download RootKitRevealer from here:
http://www.sysintern...kitrevealer.zip
Unzip it to the desktop, run it, and click Scan. This will generate a log file; please post the entire contents of the log file here for me to see.


Please RIGHT-CLICK HERE to download Silent Runner's.
  • Save it to the desktop.
  • Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
  • You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
  • Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
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#5
chrismgan

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Hi,

The AQ files are a installed subscription quoting service I use for work.

Here's the rootkitrevealer log:

C:\Documents and Settings\Chrisgannon\Local Settings\Temporary Internet Files\Content.IE5\DDW2WDE0\[18] 8/30/2005 12:53 PM 0 bytes Hidden from Windows API.
C:\Documents and Settings\Chrisgannon\Local Settings\Temporary Internet Files\Content.IE5\DDW2WDE0\wbk27A.tmp 8/30/2005 12:53 PM 1.44 KB Hidden from Windows API.


Silentrunners log:

"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows 2000
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "ctfmon.exe" [MS]
"SpySweeper" = "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0" ["Webroot Software, Inc."]
"H/PC Connection Agent" = ""C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Synchronization Manager" = "mobsync.exe /logon" [MS]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"SunJavaUpdateSched" = "C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe" [null data]
"kdx" = "C:\WINNT\kdx\KHost.exe" ["Kontiki Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"VTPreset" = "VTPreset.exe" ["S3 Graphics, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{908A31E8-2A6E-4736-8E8A-AAF00C4AE38F}\(Default) = "Browster BrwIEConnector"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Browster\browster.dll" ["Browster, Inc."]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\hticons.dll" ["Hilgraeve, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is enabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Startup items in "Chrisgannon" & "All Users" startup folders:
-------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"ZoneAlarm Pro" -> shortcut to: "C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe" ["Zone Labs Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\rnr20.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\msafd.dll [MS], 01 - 03, 06 - 11
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F}\
"ButtonText" = "Create Mobile Favorite"
"CLSIDExtension" = "{2EAF5BB0-070F-11D3-9307-00C04FAE2D4F}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft ActiveSync\inetrepl.dll" [MS]

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F}\
"MenuText" = "Create Mobile Favorite..."
"CLSIDExtension" = "{2EAF5BB0-070F-11D3-9307-00C04FAE2D4F}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft ActiveSync\inetrepl.dll" [MS]

{85D1F590-48F4-11D9-9669-0800200C9A66}\
"MenuText" = "Uninstall BitDefender Online Scanner v8"
"Exec" = "%windir%\bdoscandel.exe" [null data]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe" ["GRISOFT, s.r.o."]
Diskeeper, Diskeeper, "C:\Program Files\Executive Software\Diskeeper\DkService.exe" ["Executive Software International, Inc."]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
TrueVector Internet Monitor, vsmon, "C:\WINNT\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs Inc."]
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#6
tampabelle

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Hi these logs look fine.

We mau need to consider a Windows repair install.

Do you have the Windows CD ????
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#7
chrismgan

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Hi,

No I don't have the installation disk. It's my work computer and it was upgraded to WIN2000 by an outside tech we used to use. I can't find where he ever left a copy of the install disk, and he's moved out of the area.

Chris
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#8
tampabelle

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Can you borrow Windows 2000 CD from anywhere else ??

You will only need the Cd and not the registration Key for doing a repair install.
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#9
chrismgan

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I'll check and see if I can borrow one. Can you leave this thread open for a day or two as it will most likely be that long before I can borrow one.

Thanks for your help,

Chris
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#10
tampabelle

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Sure, I will leave the thread open for a few days.

In case you find the CD, then post back here. Do not start repair install with the CD without consulting me
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#11
tampabelle

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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