[reedwrap]

I got attcked by this malware and can't remove it! Please help and thanks very much! My HJT log is below


Logfile of HijackThis v1.99.1
Scan saved at 11:09:45 AM, on 8/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\Downloaded Program Files\OELoader.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinFixer 2005\WFX5.exe
C:\Palm\hotsync.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\rundll32.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://home.netscape...nsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft

Internet Explorer provided by Comcast High-Speed Internet
F2 - REG:system.ini: Shell=Explorer.exe
N1 - Netscape 4: user_pref("browser.startup.homepage",

"http://home.netscape.com/"); (C:\Program

Files\Netscape\Users\reedwrap\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {A6250FB8-2206-499E-A7AA-E1EC437E71C0} -

C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll
O2 - BHO: (no name) - {D6E66235-7AA6-44ED-A06C-6F2033B1D993} -

C:\WINDOWS\System32\msiein.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} -

C:\WINDOWS\SYSTEM32\sdph20.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program

Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OELoader] C:\WINDOWS\Downloaded Program Files\OELoader.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe"

/checktask
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [xhwxfw] c:\windows\system32\joremqu.exe r
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus

Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start

Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir

"C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor

Franklin"
O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start

Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir

"C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C

Series v11.1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [WinFixer 2005] "C:\Program Files\WinFixer 2005\WFX5.exe"

/min
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: MonacoReminder.lnk = ?
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco

Systems\MonacoOPTIX 2.0\MonacoGamma.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program

Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Power Search -

res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -

C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -

{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no

file)
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com

Download+Installer Class) -

http://download.mcaf...21/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating

System Class) -

http://bin.mcafee.co...72/mcinsctl.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona

Control) - http://www.parallelg...in/cortvrml.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {D7B3E460-9968-4191-BD6F-BEED1BC18482} (Loader Class) -

http://www.orbitexpl...om/OELoader.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON

CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program

Files\McAfee.com\VSO\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee,

Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee

Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner -

C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: TabletService - Wacom Technology, Corp. -

C:\WINDOWS\System32\Tablet.exe

[Advertisements]

Hi reedwrap, welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your problem.

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. DO NOT UPGRADE TO SP2 AT THIS TIME

• Click HERE for the update.
  
• Apply the update.
• REBOOT YOUR SYSTEM
• Post a fresh Hijack This log

Regards,

Trevuren.

[Trevuren]

Hi reedwrap, welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your problem.

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. DO NOT UPGRADE TO SP2 AT THIS TIME

• Click HERE for the update.
  
• Apply the update.
• REBOOT YOUR SYSTEM
• Post a fresh Hijack This log

Regards,

Trevuren.

[reedwrap]

Hi Trevuren, thanks very much - I'm surprised that I need an XP update. I have SP2 already installed and I am very good about checking for updates. However, I will purse your instructions and repost HJT log later today. Many thanks, Reedwrap

[reedwrap]

Hi Trevuren, I've completed the install of SP1 for Windows XP. Believe I had only installed Explorer SP2 which is why I thought I was current and obviously was not. Attached is a new HJT log. Look forward to your next post and being able to update to SP2. Best Regards, Reedwrap

Logfile of HijackThis v1.99.1
Scan saved at 2:50:13 PM, on 8/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\Downloaded Program Files\OELoader.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\WinFixer 2005\WFX5.exe
C:\Palm\hotsync.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\rundll32.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape...nsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
F2 - REG:system.ini: Shell=Explorer.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\reedwrap\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {A6250FB8-2206-499E-A7AA-E1EC437E71C0} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll
O2 - BHO: (no name) - {D6E66235-7AA6-44ED-A06C-6F2033B1D993} - C:\WINDOWS\System32\msiein.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\sdph20.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OELoader] C:\WINDOWS\Downloaded Program Files\OELoader.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [xhwxfw] c:\windows\system32\joremqu.exe r
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin"
O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WinFixer 2005] "C:\Program Files\WinFixer 2005\WFX5.exe" /min
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: MonacoReminder.lnk = ?
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoOPTIX 2.0\MonacoGamma.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://download.mcaf...21/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...72/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125517088822
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelg...in/cortvrml.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {D7B3E460-9968-4191-BD6F-BEED1BC18482} (Loader Class) - http://www.orbitexpl...om/OELoader.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program Files\McAfee.com\VSO\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

[reedwrap]

Trevuren, quick clarification - I installed SP1a per your instructions (had incorrectly said SP1). Await with patience your reply. Sincerely, Reedwrap

[Trevuren]

BEFORE BEGINNING, Please read completely through the instructions below and download the files from the links provided. You may want to save or print out these instructions for easier reference.

1. Download Ewido Security Suite.

2. Download Lavasoft's Ad-Aware and the VX2 Cleaner Plug-in.

• Install Ad-Aware using the default options.
• Then install vx2cleaner_inst.exe, using all the defaults there as well.

3. Run Ad-Aware

• Update to the latest definitions
• Then click on Add-ons in the lefthand column.
• Select VX2 Cleaner V2.0 and click Run Tool. Click "OK".
• If something is found, click "Clean" as in the directions given.
• Click "Close", and EXIT Ad-Aware.

4. Reboot your PC and run Ad-Aware again.

• This time, click on the Start button in Ad-Aware
• Select "Perform smart system scan" and click Next.
• Once the scan finishes, click "Next" again.
• Select all objects found ("right click anywhere in the list of found objects and click "Select All Objects").
• Click "Next" one more time, then "OK" to confirm the removal.
• You will be prompted to set Ad-Aware to run on reboot, click "OK".
• Exit Ad-Aware
• REBOOT your PC
• When Ad-Aware starts up, click on "Start", then "Next".
• Follow the steps above if anything is found, or click "Finish", then EXIT Ad-Aware.

5. For a final cleanup, please install and run Ewido.

• When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
• From the main ewido screen, click on update in the left menu, then click the Start update button.
• After the update finishes (the status bar at the bottom will display "Update successful")
• Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
• If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
• When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

6. Please finish up by rebooting your system once more, and posting a new HijackThis log and the log from the Ewido scan.

Regards,

Trevuren

[reedwrap]

Hi Trevuren, I've completed all procedures as requested and would add the following information for consideration:

1. At your Step 3 - I updated to latest 1.06R1 and ran VX2 Cleaner with zero found to clean.

2. at your Step 4 after reboot - the process did not give me the option of selecting all objects found. So I rebooted and rescanned again. This time the items found went into quarantine so I assume these are not removed. Please note, I did not receive a prompt to set Ad-ware to run on reboot and did not receive the exit option of "exit [B]Ad-ware[B]". Therefore the Ad-ware program did not start up at reboot. Because of this, I moved on to Step 5 and hope this was correct.

3. I installed and ran Ewido - I liked this program very much! I believe 26 items were found and hopefully removed.

What's Next? I still have Winfixer 2005 on my system. It was installed(don't know how it managed that!) and it starts at every reboot asking me to register. Needing to get this removed especially since it keeps reminding me every few hours to register! Also, I need to install SP2 for XP but I am awaiting further instructions before proceeding. Look foward to your next post.

The HJT log failed at upload so it is shown below and the Ewido log is an attachment.

Regards, Reedwrap


Scan saved at 1:18:20 PM, on 9/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinFixer 2005\WFX5.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\Palm\hotsync.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape...nsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\reedwrap\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\sdph20.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin"
O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WinFixer 2005] "C:\Program Files\WinFixer 2005\WFX5.exe" /min
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: MonacoReminder.lnk = ?
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoOPTIX 2.0\MonacoGamma.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://download.mcaf...21/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...72/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125517088822
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelg...in/cortvrml.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program Files\McAfee.com\VSO\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

Attached Files

•  Scan_report_20050901.txt.txt   6.74KB   149 downloads

[Trevuren]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

• First we need to make all files and folders VISIBLE:
  
  • Go to start>control panel>folder options>view (tab)
  • Choose to "show hidden files and folders,"
  • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
  • Close the window with ok
• Please RUN HijackThis.
  . Click the SCAN button to produce a log.
  
  
• Place a check mark beside each one of the following items:
  
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
  O4 - HKCU\..\Run: [WinFixer 2005] "C:\Program Files\WinFixer 2005\WFX5.exe" /min
  O4 - Global Startup: PowerReg SchedulerV2.exe
  
  
• Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.
  
  
• Reboot Your System in Safe Mode
  
  How to use the F8 method to Start Your Computer in Safe Mode
  
  
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe mode menu item
  • Press Enter.
• Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):
  
  C:\Program Files\WinFixer 2005<===Folder
  PowerReg SchedulerV2.exe<===You will have to Search for this one
  
  
• Exit Explorer, and REBOOT BACK INTO NORMAL MODE
  
  
• Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.

Regards,

Trevuren

[reedwrap]

Trevuren, I've completed the tasks and attach a new HJT log. We have success with the deletion of Winfixer! The entire HJT log is posted below but I also noticed several other start menu items that I have never used and wonder if we can also get rid of these items as well (or should I do a seaparate post for these items?). Would also add that I am making a donation via PayPal as I have been extremely pleased with the services you and this site have provided to me. I won't hesitate to use you again and to recommend this to my friends. Please advise next steps.
Thanks for all the excellent technical support thus far! Reedwrap

OTHER QUESTIONABLE ENTRIES - CAN THESE BE REMOVED AS WELL?:


O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin" Never used this program since computer purchased.

O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1" - This is a printer I no longer have.

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background - Believe this is Windows Messenger that starts in my systray and I never use!

N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\reedwrap\prefs.js) - I don't use netscape!



FULL LOG FOLLOWS:
Logfile of HijackThis v1.99.1
Scan saved at 3:05:56 PM, on 9/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\VSO\OasClnt.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Palm\hotsync.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape...nsearch200.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\reedwrap\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\sdph20.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin"
O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: MonacoReminder.lnk = ?
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoOPTIX 2.0\MonacoGamma.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://download.mcaf...21/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...72/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125517088822
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelg...in/cortvrml.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program Files\McAfee.com\VSO\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

[Trevuren]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

• First we need to make all files and folders VISIBLE:
  
  • Go to start>control panel>folder options>view (tab)
  • Choose to "show hidden files and folders,"
  • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
  • Close the window with ok
• Please RUN HijackThis.
  . Click the SCAN button to produce a log.
  
  
• Place a check mark beside each one of the following items:
  
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape...nsearch200.html
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\reedwrap\prefs.js)
  O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\sdph20.dll
  O4 - HKLM\..\RunOnce: [0014 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin"
  O4 - HKLM\..\RunOnce: [0000 - C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1] C:\WINDOWS\command.com /c rmdir "C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1"
  O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
  O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
  
  
  
• Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.
  
  
• Reboot Your System in Safe Mode
  
  How to use the F8 method to Start Your Computer in Safe Mode
  
  
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe mode menu item
  • Press Enter.
• Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):
  
  C:\Program Files\Netscape\Users\reedwrap
  C:\WINDOWS\SYSTEM32\sdph20.dll
  C:\Documents and Settings\Sarann Reed\Start Menu\Programs\Professor Franklin
  C:\Documents and Settings\Sarann Reed\Start Menu\Programs\HP DeskJet 880C Series v11.1"
  
  
• Exit Explorer, and REBOOT BACK INTO NORMAL MODE
  
  
• Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.

Regards,

Trevuren

[reedwrap]

Hi Trevuren, I've completed the tasks and all appears to be in working order. New Logs are attached. Thanks once again for all your assistance. You made the process hitch-free and I'm very grateful to have had your personal support. So when will the Winfixer program be destroyed! There's got to be a law against this type of invasive unsolicited software. I do still need to update my XP to SP2. Windows Auto Update has new programs waiting to be installed. Please confirm this is my next step. I'm thinking we can consider this post as successfully resolved! YIPPEE!

Best Regards, Reedwrap


Logfile of HijackThis v1.99.1
Scan saved at 10:05:54 AM, on 9/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\VSO\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Palm\hotsync.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: MonacoReminder.lnk = ?
O4 - Global Startup: MonacoGamma.lnk = C:\Program Files\Monaco Systems\MonacoOPTIX 2.0\MonacoGamma.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://download.mcaf...21/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...72/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125517088822
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelg...in/cortvrml.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program Files\McAfee.com\VSO\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

[Trevuren]

• Please RUN HijackThis.
  . Click the SCAN button to produce a log.
  
  
• Place a check mark beside each one of the following items:
  
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
  
• Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.
  
  
• Reboot Your System

===========================

You should be OK to update after you have completed the following cleanup

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE

• Right-click "My Computer", and then left click "Properties".
• Left click on "System Restore Tab"
• Check box beside "Turn Off System Restore"
• Left click on "Apply"

TO ENABLE SYSTEM RESTORE

• Remove check mark from "Turn Off System Restore"
• Click on "Apply"

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

[Trevuren]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.