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im not getting any help


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#1
epepps14

epepps14

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Logfile of HijackThis v1.99.1
Scan saved at 3:56:41 PM, on 8/25/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://stech.web-nex...NT/198/5363030/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [-
] C:\WINDOWS\jaibahw.exe
O4 - HKLM\..\Run: [Mapipopoozetest] C:\Documents and Settings\All Users\Application Data\open meow mapi pop\FragWindow.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [System Volume Information Service] sysrv.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitevyk32.exe
O4 - HKLM\..\Run: [tvs_b] C:\program files\tvs\tvs_b.exe
O4 - HKLM\..\Run: [FtkCPY] "C:\Program Files\Common Files\Java\ftkcpy.exe"
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\gdpgpd.exe reg_run
O4 - HKLM\..\Run: [ttupt] C:\WINDOWS\ttupt.exe
O4 - HKLM\..\Run: [System service63] C:\WINDOWS\etb\pokapoka63.exe
O4 - HKLM\..\Run: [svtcin] C:\WINDOWS\system32\n20050308.a.Stub.EXE
O4 - HKLM\..\Run: [QLBBX5] C:\WINDOWS\fuftv.exe
O4 - HKLM\..\Run: [xware] "C:\WINDOWS\cskware.exe"
O4 - HKLM\..\RunServices: [System Volume Information Service] sysrv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: kcak.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.filesharingaccess.com
O16 - DPF: ppctlcab - http://ppupdates.ca....er/ppctlcab.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct2_x.cab
O16 - DPF: Yahoo! Fleet - http://download.game...s/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin - http://download.game...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Graffiti - http://download.game...ts/y/grt5_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: Yahoo! Pyramids - http://download.game...ts/y/pyt1_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - ms-its:mhtml:file://c:\fsacsklc.mht!http://filesharingac...Bridge-c139.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca....r/axscanner.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - ms-its:mhtml:file://c:\fsacsktc.mht!http://filesharingac...m::/website.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - C:\WINDOWS\System32\qlink32.dll
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\tjext.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IPConfTSP - C:\WINDOWS\system32\rdvpmsg.dll (file missing)
O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\nyprovau.dll (file missing)
O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\wnasf.dll (file missing)
O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\s2880cluefq80.dll
O20 - Winlogon Notify: RunServices - C:\WINDOWS\system32\tjext.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\iSshlpr.dll (file missing)
O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\wnasf.dll (file missing)
O20 - Winlogon Notify: StillImage - C:\WINDOWS\system32\tjext.dll (file missing)
O20 - Winlogon Notify: SysDM - C:\WINDOWS\system32\iSshlpr.dll (file missing)
O20 - Winlogon Notify: Telephony - C:\WINDOWS\system32\wnasf.dll (file missing)
O20 - Winlogon Notify: ThemeManager - C:\WINDOWS\system32\wnasf.dll (file missing)
O20 - Winlogon Notify: Unimodem - C:\WINDOWS\system32\wnasf.dll (file missing)
O20 - Winlogon Notify: WindowsUpdate - C:\WINDOWS\system32\wnasf.dll (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: vidx16 - Unknown owner - C:\WINDOWS\System32\vidx16.exe
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#2
Guest_thatman_*

Guest_thatman_*
  • Guest
We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...&DisplayLang=en
Apply the update, reboot, and post a fresh Hijack This log.
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#3
epepps14

epepps14

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i downloaded the thing you told me, and now my computer is worse. i cant log back on to any account, mine or the administrator. all i see is a blank blue screen. it wont even let me get on in safe mode.
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#4
epepps14

epepps14

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hi,

i know that it says that i should wait for five days, but i have no computer in my room and i need it for school. i posted my hijack this log and some one told me to download service pack 1. i did this and when i rebooted nothing showed up on my screen. my mouse pointer is there and there is nothing else but a blank blue screen. im sorry for being impatient, but i need my computer for school.
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