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Can't log in to XP Home after running Ewido


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#1
chud

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Sorry, I posted this in the malware forum, but I realized it's not really malware specific anymore so I'll try it here.

I am trying to fix my brother's computer via VNC. I just ran Ewido scan overnight. I ran it in Safe Mode. Now I had him restart and he gets the screen with his user profiles, but when he selects one it says "loading settings" then comes right back to the screen with the profiles again. I had him start again in Safe Mode and the same thing happens. He's using XP Home.

Any ideas?

Thanks much.
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#2
cleverboy12

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what did ewido find and did you see anything unusual in the Scan ?
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#3
Retired Tech

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Try here

http://support.micro...kb;en-us;310396

http://support.micro...kb;en-us;308041

http://support.micro...kb;en-us;304449

http://www.geekstogo...ws-XP-t138.html

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
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#4
Nocturnal

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Try this:

First off, boot your computer from your Windows XP restore cd/OS cd, when the menu comes up hit the R key to get to the recovery prompt.

The prompt should start off at C:\Windows. Type 'cd system32'. The prompt should now read 'C:\Windows\system32'

Type copy userinit.exe wsaupdater.exe

Got this from Google. Let me know if it works.
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