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#1
Crazy!!!Gerry

Crazy!!!Gerry

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I.m posting this for a friend. She is unable to register. She can't receive or send e-mails, the help and support, the search, the user account, and ect....does not work. I run the program free Ad-Ware. The result was 8 Win32p2p.worm.alcan.a. and other stuff. I will try to get a list of other problems. Her kids need computor running for school. Thanks in advance.

First time user!!!!!!!!!!!!
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#2
bricat

bricat

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Welcome to the Geeks To Go forum.:tazz:

with no HJT log it makes it difficult. we'll try this to see if it gets her running enough to post a hjt log.


Boot up in SAFE MODE <<<< important

Then navigate to and delete these files\folders in BOLD


C:\Program Files\MsConfigs<----folder
C:\Windows\system32\p2pnetwork.exe
C:\Windows\system32\CMD.COM
C:\Windows\system32\netstat.com
C:\Windows\system32\ping.com
C:\Windows\system32\regedit.com
C:\Windows\system32\tasklist.com
C:\Windows\system32\taskkill.com
C:\Windows\system32\taskmgr.com
C:\Windows\system32\tracert.com
C:\Windows\system32\bt.exe
C:\Windows\system32\z.tmp
C:\Windows\system32\bszip.dll

now try the computer, and try posting a HJT log.
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