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Explorer error SHPRRPRT.dll.


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#1
Follow113

Follow113

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I downloaded windows upgrades and apparently did something to my computer which is prohibiting me from getting into my control panel. The message is reading "Explorer has caused an error in SHPRRPRT.dll." I need to get into my cotnrol panel and My Computer. Help would be greatly appreciated by anyone out there! Thank you
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#2
darth_ash

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Follow113,
SHPRRPRT.dll is the SmartShopper adware (BHO).
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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