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Windows 98 problem

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My parents' neighbor was doing banking online and couldn't log in. It gave her a message reading, "Session State is corrupted". She decided that maybe if she reset the pc it would start working. When Windows boots it immediately gives this error:

This program has performed an illegal operation and will be shut down.

EXPLORER caused an invalid page fault in module EXPLORER.EXE at 017f:00401f31

EAX=00000000 CS=017f EIP=00401f31 EFLGS=00010246
EBX=00000001 SS=0187 ESP=0080feec EBP=0080fef4
ECX=c1548bc0 DS=0187 ESI=00000000 FS=275f
EDX=0080fefc ES=0187 EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 08 50 ff 11 8b 45 08 50 8b 08 ff 51 08 8b 45
Stack Dump:
00401ee0 0080fefc 0080ff34 00405cac 00000000
00000000 00000000 00000001 00404436 00000000
0059fc0c 00000001 00000000 00000000 00000000

That's the entire message w/details. It doesn't load the icons or anything yet. Just the background and this message. Please please help me.
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She can do registry scan for starters. Tap the F8 key during boot up, choose the option command prompt only, when the C: prompt comes up type "scanreg /fix" (note the space) and hit Enter. It will scan the registry for errors and repair them.

She may also be able to get in in safe mode by using the F8 key.

Edited by Tyger, 31 August 2005 - 08:46 PM.

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