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w32/alemod.e.dll virus [RESOLVED]


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#1
talon3425

talon3425

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I need help removing this virus w32/alemod.e.dll virus here are my hijackthis log and ewido report. can you help at all?

Logfile of HijackThis v1.99.1
Scan saved at 11:28:04 AM, on 9/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\112542~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\112542~1\EE\AOLServiceHost.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1125426090\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [SpySweeper] "E:\New Folder\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Startup: logon.lnk = ?
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{91676093-BAE3-4076-96BD-27753854017F}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: UIZKTATGWs - {58948B9A-F23E-2130-892D-B85475E0489F} - C:\WINDOWS\System32\dzc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe


ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:23:47 AM, 9/1/2005
+ Report-Checksum: 4DB9EE88

+ Scan result:

[916] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1172] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1388] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1400] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[192] C:\WINDOWS\System32\dzc.dll -> TrojanProxy.Agent.df : Error during cleaning
[296] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[304] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[632] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[3828] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
C:\WINDOWS\internt.exe -> TrojanDownloader.Small.bdt : Cleaned with backup
C:\WINDOWS\system32:dxaa.dll -> TrojanDownloader.Small.azk : Cleaned with backup
C:\WINDOWS\system32\cred.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\dzc.dll -> TrojanProxy.Agent.df : Error during cleaning
C:\WINDOWS\system32\intell32.exe -> Spyware.PSGuard : Cleaned with backup
C:\WINDOWS\system32\__delete_on_reboot__OLEEXT.dll -> Trojan.Small.ev : Cleaned with backup


::Report End
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#2
Excal

Excal

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Hi talon3425 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


DOWNLOAD PROGRAMS


Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!


THE FIX


1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Close all browsers, windows and unneeded programs.

5. Open HiJack and do a scan.

6. Put a Check next to the following items:

O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O21 - SSODL: UIZKTATGWs - {58948B9A-F23E-2130-892D-B85475E0489F} - C:\WINDOWS\System32\dzc.dll


7. click the Fix Checked box

8. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\System32\dzc.dll

9. Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

10. Open Ad-aware and do a full scan. Remove all it finds.

11. Now open and run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop
Close Ewido

12. Next go to Control Panel click appearance and themes>click Display > Desktop Tab> click Customize Desktop > Web tab > Uncheck anthing in there if present.

13. Run the program CleanUp!

14. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

15. Please post the Active scan log, Ewido log, smitfiles.txt log and a fresh HiJackThis log. Let me know how your computer is running.
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#3
talon3425

talon3425

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when I go to safe mode and try to open smitrem it freezes my computer up. also how do i how do i remove the files using windows explorer? ty.

Edited by talon3425, 01 September 2005 - 10:59 AM.

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#4
talon3425

talon3425

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all scans came up clean and it is gone. Thank you for your help.
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#5
Excal

Excal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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