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Trojan viruses - Windows 2000 Prof [CLOSED]


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#1
byrdbyrd

byrdbyrd

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Please help me! I am somewhat of a computer novice and I need you to tell me step by step exactly what to do. I went through the initial steps with Clean up and Spybot. Here is my hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 5:26:04 PM, on 9/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\ierm32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\crco.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ann Schaumburg\Desktop\HJT_and_more_1\HJT and more 1\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\hrkzl.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\uqjai.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {D9F97F25-2E43-410D-9621-3964C1650A65} - C:\WINNT\system32\mshd32.dll
O2 - BHO: Class - {E40683EA-211B-56A7-58F8-F24001003457} - C:\WINNT\system32\addky32.dll
O2 - BHO: Class - {E4D1BE0E-5229-A979-2126-573954059686} - C:\WINNT\system32\crds32.dll
O2 - BHO: Class - {EA02CE82-54EB-86AB-D826-72AAF77DE394} - C:\WINNT\system32\crjn32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [winoz.exe] C:\WINNT\winoz.exe
O4 - HKLM\..\Run: [netaw.exe] C:\WINNT\netaw.exe
O4 - HKLM\..\Run: [ntaz32.exe] C:\WINNT\ntaz32.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [apise.exe] C:\WINNT\apise.exe
O4 - HKLM\..\Run: [apieq.exe] C:\WINNT\apieq.exe
O4 - HKLM\..\Run: [crco.exe] C:\WINNT\crco.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1125013481859
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

Thanks.
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#2
tampabelle

tampabelle

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Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection. First we will need to download a few tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY Here.
Download CWShredder Here.
Download SpSeHjfix Here.
Download and install CleanUp! Here

Save all of these files somewhere you will remember like to the Desktop.

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.Reboot your computer into normal windows.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

After all that, please post back with how things went as well as the logs requested and a new HiJackThis log.
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#3
byrdbyrd

byrdbyrd

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Hi. When I went to About buster.exe and installed, then clicked OK, I got an error message that said:"Run Tme error 339. component comctl32.ocx or one of its dependencies not correctly registered - file missing or invalid" so I couldn't finish the About buster portion. Then I did CWShredder and there was no "I agree." I scanned and here is the log from CW Shredder:
**** Run Keys ****

RUN: [Synchronization Manager] mobsync.exe /logon
RUN: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
RUN: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe
RUN: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
RUN: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
RUN: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
RUN: [winoz.exe] C:\WINNT\winoz.exe
RUN: [netaw.exe] C:\WINNT\netaw.exe
RUN: [ntaz32.exe] C:\WINNT\ntaz32.exe
RUN: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
RUN: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
RUN: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
RUN: [apise.exe] C:\WINNT\apise.exe
RUN: [apieq.exe] C:\WINNT\apieq.exe
RUN: [crco.exe] C:\WINNT\crco.exe
RUN: [apifg32.exe] C:\WINNT\system32\apifg32.exe
RUN: [netdz.exe] C:\WINNT\system32\netdz.exe


**** Browser Helper Objects ****

BHO: [AcroIEHlprObj Class] C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
BHO: [Class] C:\WINNT\ipcc32.dll
BHO: [Class] C:\WINNT\system32\winjc.dll
BHO: [Class] C:\WINNT\system32\syspa.dll
BHO: [Class] C:\WINNT\system32\crjn32.dll

I couldn't get SpSeHjfix to start disinfection. Then I did another Cleanup. Then I did another Hijack This log and here it is:
Logfile of HijackThis v1.99.1
Scan saved at 7:13:16 PM, on 9/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\syska.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\netdz.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ann Schaumburg\Desktop\HJT_and_more_1\HJT and more 1\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {4116821B-FCBF-B4C9-21C5-2E45736A51BE} - C:\WINNT\ipcc32.dll
O2 - BHO: Class - {6A3A1151-B8A4-086A-0B83-1F24809A4005} - C:\WINNT\system32\winjc.dll
O2 - BHO: Class - {A6A43090-E2ED-1D04-6289-2C3E92C13A2E} - C:\WINNT\system32\syspa.dll
O2 - BHO: Class - {EA02CE82-54EB-86AB-D826-72AAF77DE394} - C:\WINNT\system32\crjn32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [winoz.exe] C:\WINNT\winoz.exe
O4 - HKLM\..\Run: [netaw.exe] C:\WINNT\netaw.exe
O4 - HKLM\..\Run: [ntaz32.exe] C:\WINNT\ntaz32.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [apise.exe] C:\WINNT\apise.exe
O4 - HKLM\..\Run: [apieq.exe] C:\WINNT\apieq.exe
O4 - HKLM\..\Run: [crco.exe] C:\WINNT\crco.exe
O4 - HKLM\..\Run: [apifg32.exe] C:\WINNT\system32\apifg32.exe
O4 - HKLM\..\Run: [netdz.exe] C:\WINNT\system32\netdz.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1125013481859
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINNT\system32\syska.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

Thanks again - please stick with me! Thanks.
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#4
tampabelle

tampabelle

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Lets try the fix again.


Uninstall About Buster and delete it from your PC.


Download About Buster from here - http://www.geekstogo...=download&id=25.

Now proceed with the fix and post back the logs requested.

You need not do the online scan again !!!!
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#5
tampabelle

tampabelle

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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