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firefox.exe has encountered a problem -Help!

Started by programct , Sep 02 2005 06:10 AM

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#1
programct
Posted 02 September 2005 - 06:10 AM

programct

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Problem starting Firefox.
Started 2 weeks ago.
Reinstalled was no help.

I have run spybot and Microsofts Beta version.

Here is the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:42:39 AM, on 9/2/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Q2hyaXN0aW5hIEtlbGx5\command.exe
C:\WINDOWS\System32\updpg\qfjvwqa.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\System32\hvbaawlu\iifsfalr.exe
C:\WINDOWS\System32\jiet\biwjt.exe
C:\WINDOWS\System32\uiji\cqtb.exe
C:\WINDOWS\System32\yskftwaq\qvfr.exe
C:\WINDOWS\System32\mjkib\xbuy.exe
C:\WINDOWS\System32\rsur\jwlinyh.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Kim Kelly\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://69.28.210.175/media/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O1 - Hosts: 216.39.69.102 view.atdmt.com
O2 - BHO: SDWin32 Class - {2CE1D9EA-4571-42B7-B796-4C01F22745CB} - C:\WINDOWS\System32\kwbcs.dll
O2 - BHO: SDWin32 Class - {4918614A-E73A-4C35-9FEF-943DBB8DB99C} - C:\WINDOWS\System32\nhwpn.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {8CB714AD-F061-80C8-4AF4-FC5A646D44E4} - C:\WINDOWS\System32\twmidc.dll
O2 - BHO: (no name) - {BE0BAFD2-56C5-E521-60D6-316B56B904BC} - C:\WINDOWS\System32\vgsfptbn\isuwgcef.dll
O2 - BHO: (no name) - {EF5B7BCF-9104-BFA5-2056-C609811322B7} - C:\WINDOWS\System32\iwvpdkrc.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinNite] C:\WINDOWS\NITEAIM.EXE
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\sdspgl.exe reg_run
O4 - HKLM\..\Run: [uwnnol] C:\WINDOWS\System32\kbtvasn\uwnnol.exe
O4 - HKLM\..\Run: [msktxva] C:\WINDOWS\System32\mgmag\msktxva.exe
O4 - HKLM\..\Run: [krbxl] C:\WINDOWS\System32\yhiyp\krbxl.exe
O4 - HKLM\..\Run: [ijbcpldn] C:\WINDOWS\System32\cmwtc\ijbcpldn.exe
O4 - HKLM\..\Run: [fpoj] C:\WINDOWS\System32\njbvyp\fpoj.exe
O4 - HKLM\..\Run: [cnaqhgl] C:\WINDOWS\System32\tcwbajl\cnaqhgl.exe
O4 - HKLM\..\Run: [bmws] C:\WINDOWS\System32\wbrbx\bmws.exe
O4 - HKLM\..\Run: [vgof] C:\WINDOWS\System32\eneytr\vgof.exe
O4 - HKLM\..\Run: [xbuy] C:\WINDOWS\System32\mjkib\xbuy.exe
O4 - HKLM\..\Run: [yqjr] C:\WINDOWS\System32\anvesrfx\yqjr.exe
O4 - HKLM\..\Run: [jwlinyh] C:\WINDOWS\System32\rsur\jwlinyh.exe
O4 - HKLM\..\Run: [qfjvwqa] C:\WINDOWS\System32\updpg\qfjvwqa.exe
O4 - HKLM\..\Run: [yapp] C:\WINDOWS\System32\gtimjrd\yapp.exe
O4 - HKLM\..\Run: [biwjt] C:\WINDOWS\System32\jiet\biwjt.exe
O4 - HKLM\..\Run: [noobvbkp] C:\WINDOWS\System32\wlnsk\noobvbkp.exe
O4 - HKLM\..\Run: [iifsfalr] C:\WINDOWS\System32\hvbaawlu\iifsfalr.exe
O4 - HKLM\..\Run: [xnxp] C:\WINDOWS\System32\yapre\xnxp.exe
O4 - HKLM\..\Run: [uipdtp] C:\WINDOWS\System32\akih\uipdtp.exe
O4 - HKLM\..\Run: [jcwslko] C:\WINDOWS\System32\hqubg\jcwslko.exe
O4 - HKLM\..\Run: [qvfr] C:\WINDOWS\System32\yskftwaq\qvfr.exe
O4 - HKLM\..\Run: [cqtb] C:\WINDOWS\System32\uiji\cqtb.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Advisor - {E3CF3A29-25E4-4768-BEE1-3B3ECF016DB9} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU)
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E91AC5E0-51E3-4F58-A6E9-DCE9758FBDCC}: NameServer = 4.1.1.1,4.2.2.2
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\oobcbcp.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Q2hyaXN0aW5hIEtlbGx5\command.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: msktxvamgmag - Unknown owner - C:\WINDOWS\System32\mgmag\msktxva.exe
O23 - Service: qfjvwqaupdpg - Unknown owner - C:\WINDOWS\System32\updpg\qfjvwqa.exe
O23 - Service: vgofeneytr - Unknown owner - C:\WINDOWS\System32\eneytr\vgof.exe

:tazz: :) :)
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#2
programct
Posted 02 September 2005 - 07:49 AM

programct

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:tazz: :) :) :)
I have done everything in the 'start here' .
I have attached a new HiJackThis.log file.
Thanks in advance!!
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