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Laptop slowdown - HJT Log [RESOLVED]


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#1
battlerobo

battlerobo

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Hello again,

Right now my laptop is really lagging. When I start it up and log in, it takes more time than usual. Also, starting programs and browsing through my harddrive have taken a hit in performance. I have no idea what could be the problem. I have already ran CleanUp!, Ad-Aware, CWShredder, Spybot S&D, Ewido, and TrojanHunter. Through these I have found and cleaned several trojans and malware. I also updated to SP2... which pretty much made it worse, I think, since my laptop has gotten terribly slower since then. Any help would be greatly appreciated.


Here's my HJT log file:
(Note: I enabled all the startups that I had previously disabled from msconfig and restarted and ran HJT. I then disabled them all, restarted, and logged in to post)

Logfile of HijackThis v1.99.1
Scan saved at 12:28:03 PM, on 9/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\stardock\TrayServer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Documents and Settings\Jason\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bb6.umbc.edu/...al_direct_entry
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: SDWin32 Class - {EACF1642-6C72-48E4-8F48-07650D0A33BD} - C:\WINDOWS\System32\jejkz.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WindowsRegKey update2date] winupdate2date.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ofpplqnzdvcm] C:\WINDOWS\System32\bmrvpn.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [jejkzc] C:\WINDOWS\System32\jejkzc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [gezgkmrvsu] C:\WINDOWS\System32\bmrvpn.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ClrSchLoader] C:\PROGRA~1\Lycos\IEagent\Loader.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "C:\Program Files\Common Files\stardock\TrayServer.exe"
O4 - HKLM\..\RunServices: [WindowsRegKey update2date] winupdate2date.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [MyDailyHoroscope] C:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DesktopX] "C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.../dwnldr_ext.cab
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\Stardock\Object Desktop\WindowBlinds\fastload.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

I see you are running Hijackthis from your desktop. Please create a directory on your c: drive called c:\hijackthis and move hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.


Run Hijackthis. Click on "Open the Misc Tools section". Next click on "Open uninstall manager".
Press the button 'save list'. It will open a Notepad file. Place the content of that file here in your in your next post.
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#3
battlerobo

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Thank you for the quick response!

I made the directory and moved HJT there...
Here's the list that you requested:

-------------------------------------

Ad-Aware SE Personal
Adobe Download Manager 1.2 (Remove Only)
Adobe Reader 6.0.1
Agere Systems AC'97 Modem
AOL Instant Messenger
ATI Control Panel
ATI Display Driver
CC_ccStart
ccCommon
CleanUp!
Core FTP LE 1.3c
CuteFTP 6 Home
Cypress USB Mass Storage Driver Installation
ewido security suite
FaxTools
FTP Surfer
Google Toolbar for Internet Explorer
HijackThis 1.99.1
HP Deskjet Preloaded Printer Drivers
HP Photo & Imaging 3.1
HP Photo and Imaging 2.0 - Photosmart Cameras
HP PrecisionScan LTX
HP PSC & OfficeJet 3.0
HP Share-to-Web
HP Software Update
HTML-Kit
InterVideo WinDVD
InterVideo WinDVD Creator 2
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0
Java 2 Runtime Environment, SE v1.4.2_03
LiveReg (Symantec Corporation)
LiveUpdate 2.5 (Symantec Corporation)
LogonStudio
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Fireworks MX 2004
Macromedia Flash MX 2004
Macromedia FreeHand MXa
McAfee VirusScan Enterprise
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft FrontPage 2002
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Professional Edition 2003
Microsoft Works 7.0
Mozilla (1.7.3)
Mozilla Firefox (0.8.)
Mozilla Firefox (1.0.6)
Mozilla Thunderbird (0.8)
MSRedist
muvee autoProducer DVD Edition - HPH
Napster
Norton AntiVirus 2004
Norton AntiVirus 2004 (Symantec Corporation)
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Paint Shop Pro 7 ESD
PCI 1620 Cardbus Controller and Software
Photosmart 140,240,7200,7600,7700,7900 Series
PokerStars
Quick Launch Buttons 4.20 E1
Quicken 2004
QuickTime
RealPlayer
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
Roxio Burn Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901214)
Shockwave
Sonic Update Manager
SoundMAX
Spybot - Search & Destroy 1.3.1 TX
Stardock Central
Symantec Script Blocking Installer
SymNet
Trillian
TrojanHunter 4.2
UMBC - Tera Term Pro SSH
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
USB Storage Adapter FX (SM1)
Viewpoint Media Player
WinCustomize Browser
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinSCP 3.7 beta
XviD Video Codec 04102002-1 (Koepi's build with EPSZ ME)
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#4
Buckeye_Sam

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Please make sure that you can View Hidden Files
  • Click Start -> My Computer
  • Select Tools -> Folder options
  • Select the View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
  • Also make sure that 'Display the contents of system folders' is checked.
For more info on how to show hidden files click here.



Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SDWin32 Class - {EACF1642-6C72-48E4-8F48-07650D0A33BD} - C:\WINDOWS\System32\jejkz.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [WindowsRegKey update2date] winupdate2date.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
O4 - HKLM\..\Run: [ofpplqnzdvcm] C:\WINDOWS\System32\bmrvpn.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [jejkzc] C:\WINDOWS\System32\jejkzc.exe
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [gezgkmrvsu] C:\WINDOWS\System32\bmrvpn.exe
O4 - HKLM\..\Run: [ClrSchLoader] C:\PROGRA~1\Lycos\IEagent\Loader.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\RunServices: [WindowsRegKey update2date] winupdate2date.exe
O4 - HKCU\..\Run: [MyDailyHoroscope] C:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab



Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.




Once in Safe mode, delete these files or directories (Do not be concerned if they do not exist):

winupdate2date.exe
C:\WINDOWS\bxxs5.dll
C:\WINDOWS\System32\jejkz.dll
C:\WINDOWS\System32\stcloader.exe
C:\WINDOWS\System32\bmrvpn.exe
C:\WINDOWS\System32\jejkzc.exe
C:\WINDOWS\System32\idctup20.exe
C:\WINDOWS\System32\bmrvpn.exe
C:\Program Files\Common files\updater <-- delete this folder
C:\Program Files\TV Media <-- delete this folder
C:\Program Files\MYDAIL~1 <-- delete this folder
C:\Program Files\NaviSearch <-- delete this folder
C:\Program Files\Lycos <-- delete this folder
C:\Program Files\CashBack <-- delete this folder


Delete your temp files
  • Navigate to the C:\Windows\Temp folder.
    • Open the Temp folder
    • Select Edit -> Select All
    • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
  • Navigate to the C:\Windows\Prefetch folder.
    • Open the Prefetch folder
    • Select Edit -> Select All
    • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
  • Click Start -> Run and type %temp% in the Run box.
    • Select Edit -> Select All
    • Select Edit -> Delete(or press the delete button on your keyboard) to delete the entire contents of the Temp folder.
  • Click Start -> Control Panel -> Internet Options.
    • Select the General tab
    • Under "Temporary Internet Files" Click "Delete Files".
    • Put a check by "Delete Offline Content" and click OK.
    • Click on the Programs tab then click the "Reset Web Settings" button.
    • Click Apply then OK.
  • Empty the Recycle Bin.


Reboot back to normal mode.



Please run Panda Online Virus Scan
  • Make sure it is set to clean automatically.
  • There may be files that this scan will not remove.
  • Please include that information in your next post.

Reboot and post a new hijackthis log and the info from your virus scan.
  • 0

#5
battlerobo

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Here's the Panda Online Virus Scan log:

------------------------------


Incident Status Location

Possible Virus. No disinfected C:\Program Files\TrojanHunter 4.2\Tools\Process Viewer\ProcessViewer.exe
Adware:Adware/MultiMPP No disinfected C:\WINDOWS\inf\multimpp.inf
Spyware:spyware/istbar No disinfected C:\WINDOWS\system32\istinstall_154074.exe
---------------------
Here's the new HJT log after the restart:
---------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:27:23 PM, on 9/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\stardock\TrayServer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "C:\Program Files\Common Files\stardock\TrayServer.exe"
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DesktopX] "C:\Program Files\Stardock\Object Desktop\IconX\IconX.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.../dwnldr_ext.cab
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\Stardock\Object Desktop\WindowBlinds\fastload.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#6
Buckeye_Sam

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Delete these two files that were identified by Panda.

C:\WINDOWS\inf\multimpp.inf
C:\WINDOWS\system32\istinstall_154074.exe



Aside from that, your log looks pretty good. How are things running for you now? Any problems?
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#7
battlerobo

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YES!! All is well! Everything is defintely running more smoothly! Thank you!

Just curious... what was it that was causing the problems exactly? Just some trojans? I should be fine with the Trojan Hunter and AVG programs from now on right?

Other than that, thank you again! :tazz:
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#8
Buckeye_Sam

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You had a variety of malware on your computer, but nothing too nasty. Here's some steps that you can take to keep out of trouble.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:tazz: :)
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#9
Buckeye_Sam

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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