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#1
warrenbuffet

warrenbuffet

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i was using my computer earlier looking stuff online through google. but for some reason, now when i open my browser, after some time, whenever i try to open a page or change a page it just keeps loading forever and doesn't do anything no matter what i do.

here is a log from hijackthis: maybe someone can help me clean my system a little or tell me what exactly is causing this.

Logfile of HijackThis v1.99.1
Scan saved at 9:42:23 PM, on 9/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINXP2\System32\smss.exe
C:\WINXP2\system32\winlogon.exe
C:\WINXP2\system32\services.exe
C:\WINXP2\system32\lsass.exe
C:\WINXP2\system32\svchost.exe
C:\WINXP2\System32\svchost.exe
C:\WINXP2\system32\spoolsv.exe
C:\WINXP2\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINXP2\system32\rundll32.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINXP2\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINXP2\system32\nvsvc32.exe
C:\WINXP2\System32\tcpsvcs.exe
C:\WINXP2\System32\snmp.exe
C:\WINXP2\System32\mqsvc.exe
C:\WINXP2\System32\mqtgsvc.exe
C:\WINXP2\system32\wscntfy.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINXP2\system32\cidaemon.exe
C:\Documents and Settings\mike hu\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.c...ampaign=wdz0605
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP2\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: StickyNote.lnk = C:\Program Files\StickyNote\StickyNote.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: + Offline &Explorer: Download the link - file://C:\Program Files\Offline Explorer\Add_UrlO.htm
O8 - Extra context menu item: + Offline E&xplorer: Download the current page - file://C:\Program Files\Offline Explorer\Add_AllO.htm
O8 - Extra context menu item: Open with &ZipScan - C:\PROGRA~1\ZIPSCA~1\zs_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116467397750
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsec...scan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CAACC274-55CF-48AB-AEFA-FFBC547600D1}: NameServer = 151.202.0.85 151.203.0.85
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINXP2\system32\nvsvc32.exe
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#2
Armodeluxe

Armodeluxe

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Hi warrenbuffet, welcome to GeeksToGo

Firstly, when you say my browser is this IE or Firefox that is acting..

Secondly, I see evidence of 3 antivirus programs on your computer...AVG, Nod32, and Kaspersky..and what I don't see is the startup entries for them other than in services..

We certainly advise against having more than one antivirus running at a time as that can cause numerous problems and conflicts. If you want to keep more than one for the ad-hoc scanning that's fine, but in terms of realtime protection please turn two of them off and keep only one..and if you have any items disabled from startup via msconfig or an external application please reenable them before posting a new log..

There are a few items to fix in your log, but first we have to turn Spywareguard off as it can interfere with the fixes..

Right click on the Spywareguard icon on your taskbar to bring it up. Click on the Options tab and on General uncheck all 3 items there. Click on Save Settings and then exit Spywareguard.

Open HijackThis and click Scan. Put a check next to these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.c...ampaign=wdz0605
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing


Close all other windows except HijackThis and click Fix Checked.

Reboot and post a new log.
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#3
Armodeluxe

Armodeluxe

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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