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Wireless network and registry files


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#1
TxsChatterbox

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Hi. My husband has been dealing with this problem, but had to go to work, so he asked me to post this for some help.

We are running windows XPsp2. We have a Linksys Wireles Router model WRT54G version 2, and a linksys wireless notbook card WPC54G.

THe card stopped working properly and Linksys had us uninstall and reinstall the card several times by downloading the new install program from their site or off of the original CD. The installation appears to work fine, then it advies the "device did not install properly" (Code 10).

Seven calls later with the tech support at Linksys they advise that there are still registry values that are corrupted, due to the repeated installation, that need to be removed before re-reinstalling the drivers. Linksys advised that they can't tell us what the reigistry entries are. Can anyone tell us what the registry entrires are so we can remove them and get our computer back?? Thanks a tone!!

-Tami
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#2
Retired Tech

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Get the Tune Up trial here

http://www.tune-up.com

Run disc clean up, registry clean up then click optimize to run reg defrag, which takes a while and needs a reboot

Try to install the card again
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#3
simplejohn

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Hey Tami
Is it possible that your wireless card is damaged, or maybe your router is...?
have you tried to install the card on another computer, or access the router with another computer?
This could give you more info about your situation...
______________
"Knowledge of what is does not open the door directly to what should be". A. Einstein

Edited by Keith, 12 September 2005 - 04:21 PM.

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#4
TxsChatterbox

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Hi. Thanks. I did what you asked me to do after making sure that the program was uninstalled. I then tried to reinstall it and it still would not work and is telling me that it can not communicate with the router, although it it is lit up on the card. I then followed the steps again after uninstalling the program again, and then ran registry editor to do a search for Linksys. It came up with like 41 matches. I can't copy them and post them or I would. Any ideas where to go next?

Thanks

Tami
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#5
TxsChatterbox

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Also, we are able to wirelessly connect from our desktop to the internet via the router. So, we know that our router is working properly. Thanks.

-Tami
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