[patchy_pete]

Hi Again,

Tried to download a filed from microsoft. After the download had completed a tried to install on my system.

My system said that "I dont have permission to access the file" or something simialr to this.

As this is not the first time it has happened, can any body suggest why my system is saying this?


Peter

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Hello Peter,

First off, Welcome to Geeks to Go!!

Assuming you are running Windows XP on the system in question, make sure you are logged on as a user with Administrative privileges.

If you are not sure if you are logged on as an Administrator you can try this simple test:

How to tell which type of account you're using now
If you're using Microsoft Windows XP, an easy way to tell whether you're using a Limited User or Administrator user account is to move your pointer over the clock on the bottom right of your screen. Right-click the clock, and then click Adjust Date/Time.

• If you're using a Limited User account, you will get a message reading "You do not have the proper privilege level to change System Time."

• If you are using an Administrator account, a small window will open with controls that enable you to change the time and date on your computer.

If you are not logged onto an Administrator account, reboot and log in as "Administrator".

[puterman]

Hello Peter,

First off, Welcome to Geeks to Go!!

Assuming you are running Windows XP on the system in question, make sure you are logged on as a user with Administrative privileges.

If you are not sure if you are logged on as an Administrator you can try this simple test:

How to tell which type of account you're using now
If you're using Microsoft Windows XP, an easy way to tell whether you're using a Limited User or Administrator user account is to move your pointer over the clock on the bottom right of your screen. Right-click the clock, and then click Adjust Date/Time.

• If you're using a Limited User account, you will get a message reading "You do not have the proper privilege level to change System Time."

• If you are using an Administrator account, a small window will open with controls that enable you to change the time and date on your computer.

If you are not logged onto an Administrator account, reboot and log in as "Administrator".

[patchy_pete]

HI Puterman,

Thanks for taking the time to help me.

Yeah i do have admin account but doesnt seem to allow me to install certain software. An example would be MSN Messenger 7.5. It get upto about 75% installed then says i dont have access. The file that i dont have access to is a *.dll file.

This happens all the time.

Do you have any other suggestions???

[puterman]

What is it you are trying to Download from Microsoft when you get the "access denied error"?

Also What version of XP are you running? SP1 or SP2?

Edited by puterman, 05 September 2005 - 01:56 PM.

[patchy_pete]

Hi again,

I am running service pack2. I am trying to install MSN Messenger. The file is called "install_msn_messenger.exe".

My computer always does this when a *.dll file need to be copied, replaced or whatever.

The guy who i got my computer from did change settings somewere to stop worms etc from getting into my computer.

I am not sure were he went to change settings.

I hope this helps.

Thanks

Peter

[puterman]

Have you tried a system scan ?

Read this :System Scan

You will need your OS Disk

[patchy_pete]

Hi Puterman,

Seems to have done the trick, i dont understand how but it has.

Thanks heaps for your help.

Peter.
Melbourne, Australia.

[RockyIV]

Melbourne, Australia.

 

Me too!!!
RockyIV

[patchy_pete]

Me too!!! 
RockyIV

from what suburb?

me Narre Warren.

[puterman]

Hey Peter,

Glad I could help!

~~~~~~

Joe V aka Puterman