[smithy4740]

My homepage has been taken over by c:\windows\system32\msblank.html and can't be changed back.

Here is my HijackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:34:03 PM, on 9/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\popcorn72.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\System32\msblank.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - {2B0262EE-8212-6475-9B52-35D1C1FEDC91} - bhoserv.dll (file missing)
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\Run: [sysmon12] WTFCTF.exe
O4 - HKLM\..\Run: [slamm] MsNetHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dmgkr.exe] C:\WINDOWS\System32\dmgkr.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [sysconf16] SYSTRAV.exe
O4 - HKCU\..\Run: [uio] Bogobot.exe
O4 - HKCU\..\Run: [syspanel] nmdllw.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096757328903
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125898197411
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{78B469A6-EAF5-4A8D-9FE3-2BADCB497568}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{98728929-1C5A-4D19-BC86-E51AC99C84C7}: NameServer = 195.95.218.50 85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{B9F872AE-36F8-4F58-BB60-65291DDC6F0B}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CS1\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CS2\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett Packard Company - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

Please advise what to do! Have already used NortonInternet Security 2005, Spybot, CleanUp and CWShredder.....

[Advertisements]

Hello and welcome!

Please RIGHT-CLICK HERE to download Silent Runner's.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

[Rawe]

Hello and welcome!

Please RIGHT-CLICK HERE to download Silent Runner's.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

[smithy4740]

Thanks, here is the silentrunners log:

"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"RecordNow!" = (empty string)
"LogitechSoftwareUpdate" = ""C:\Program Files\Logitech\Video\ManifestEngine.exe" boot" ["Logitech Inc."]
"Skype" = ""C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized" ["Skype Technologies S.A."]
"WareOut" = ""C:\Program Files\WareOut\WareOut.exe"" [file not found]
"sysconf16" = "SYSTRAV.exe" [file not found]
"uio" = "Bogobot.exe" [file not found]
"syspanel" = "nmdllw.exe" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"Cpqset" = "C:\Program Files\HPQ\Default Settings\cpqset.exe" [null data]
"eabconfg.cpl" = "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start" ["Hewlett-Packard "]
"SunJavaUpdateSched" = "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [null data]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"LVCOMSX" = "C:\WINDOWS\System32\LVCOMSX.EXE" ["Logitech Inc."]
"LogitechVideoRepair" = "C:\Program Files\Logitech\Video\ISStart.exe" ["Logitech Inc."]
"LogitechVideoTray" = "C:\Program Files\Logitech\Video\LogiTray.exe" ["Logitech Inc."]
"SSC_UserPrompt" = "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" ["Symantec Corporation"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple Computer, Inc."]
"sysmon12" = "WTFCTF.exe" [file not found]
"slamm" = "MsNetHelper.exe" [file not found]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"ControlPanel" = "C:\WINDOWS\System32\popcorn72.exe rundll.dll,LoadMouseProfile" [null data]
"dmbgk.exe" = "C:\WINDOWS\System32\dmbgk.exe" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{08BEC6AA-49FC-4379-3587-4B21E286C19E}\(Default) = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\vvtvj.dll" [file not found]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{9394EDE7-C8B5-483E-8773-474BF36AF6E4}\(Default) = "ST" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll" [MS]
{9ECB9560-04F9-4bbc-943D-298DDF1699E1}\(Default) = "Norton Internet Security"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\(Default) = "MSNToolBandBHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll" [MS]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{A5110426-177D-4e08-AB3F-785F10B4439C}" = "My Phones"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sony Ericsson\Mobile\File Manager\fmgrgui.dll" ["Teleca Software Solutions AB"]
"{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3}" = "My Logitech Pictures"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Logitech\Video\Namespc2.dll" ["Logitech Inc."]
"{8FF88D21-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.5 Context Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D25-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.5 DragDrop Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.5 Context Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D23-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.5 Property Sheet Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssstars.scr" [MS]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Logitech Desktop Messenger" -> shortcut to: "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe /start" ["Logitech"]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer - Owner" -> launches: "C:\PROGRA~1\NORTON~2\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\vvtvj.dll" [file not found]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "MSN" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll" [MS]

"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\vvtvj.dll" [file not found]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "0"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll" [MS]

"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\vvtvj.dll" [file not found]

"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" = "Norton Internet Security"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Messenger"
"Exec" = "C:\Program Files\Messenger\MSMSGS.EXE" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\

Missing lines (compared with English-language version):
"{2B0262EE-8212-6475-9B52-35D1C1FEDC91}" = "ATLIEHELPER"
-> {CLSID}\InProcServer32\(Default) = "bhoserv.dll" [file not found]


HOSTS file
----------

C:\WINDOWS\System32\drivers\etc\HOSTS

maps: 1 domain name to an IP address,
1 of the IP addresses is *not* localhost!


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

HP WMI Interface, hpqwmi, "C:\Program Files\HPQ\SHARED\HPQWMI.exe" ["Hewlett Packard Company"]
iPod Service, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
ISSvc, ISSVC, "C:\Program Files\Norton Internet Security\ISSVC.exe" ["Symantec Corporation"]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
SecuROM User Access Service (V7), UserAccess7, "C:\WINDOWS\System32\UAService7.exe" [null data]
Symantec Core LC, Symantec Core LC, ""C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" ["Symantec Corporation"]
Symantec Network Proxy, ccProxy, ""C:\Program Files\Common Files\Symantec Shared\ccProxy.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" ["Symantec Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 275 seconds, including 11 seconds for message boxes)

Please advise next step. Cheers.

[Rawe]

Copy everything in the quote box below (starting with REGEDIT4) and paste it into Notepad. Go up to "File > Save As", then click the drop-down box to change the "Save As Type" to "All Files". Save it as fixware.reg on your desktop.

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=-
"System"=""

Double-click fixware.reg and when asked if you want to merge with the registry click YES.

After the merged successfully prompt, please reboot your computer.

After reboot, please download RKFiles from HERE

• Unzip RKfiles.zip to the desktop
• Double-click RKFiles.bat to run it.
  • It may take a while.
• When it is finished a window should appear with a log.
• Please copy the contents of the log and paste them here
  • Note: the log with be saved at c:\log.txt

[smithy4740]

Ok here it is:

C:\Documents and Settings\Owner\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\ntfsnlpa.exe: UPX!
C:\WINDOWS\system32\666.exe: FSG!
C:\WINDOWS\system32\gpsresl32.exe: FSG!
C:\WINDOWS\system32\popcorn72.exe: FSG!
C:\WINDOWS\system32\winctrl16.exe: FSG!
C:\WINDOWS\system32\winctrl64.exe: FSG!
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye


Please advise what to do next....

[Rawe]

1) Please download the Killbox by Option^Explicit.

2) Save it to your desktop.

3) Run Killbox.exe.

4) Select "Delete on Reboot".

5) Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C

C:\WINDOWS\system32\ntfsnlpa.exe
C:\WINDOWS\system32\666.exe
C:\WINDOWS\system32\gpsresl32.exe
C:\WINDOWS\system32\popcorn72.exe
C:\WINDOWS\system32\winctrl16.exe
C:\WINDOWS\system32\winctrl64.exe

6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. If your computer does not restart automatically, please restart it manually.

Reboot.

Post a fresh HiJackThis log once finished.

[smithy4740]

ok here is the new logfile:

Logfile of HijackThis v1.99.1
Scan saved at 2:28:51 PM, on 9/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\Video\ManifestEngine.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - {2B0262EE-8212-6475-9B52-35D1C1FEDC91} - bhoserv.dll (file missing)
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [sysmon12] WTFCTF.exe
O4 - HKLM\..\Run: [slamm] MsNetHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\system32\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\Run: [dmnvr.exe] C:\WINDOWS\system32\dmnvr.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [sysconf16] SYSTRAV.exe
O4 - HKCU\..\Run: [uio] Bogobot.exe
O4 - HKCU\..\Run: [syspanel] nmdllw.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096757328903
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125898197411
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{78B469A6-EAF5-4A8D-9FE3-2BADCB497568}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{98728929-1C5A-4D19-BC86-E51AC99C84C7}: NameServer = 195.95.218.50 85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{B9F872AE-36F8-4F58-BB60-65291DDC6F0B}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CS1\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett Packard Company - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

[Rawe]

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis. Place a check next to the following items and click FIX CHECKED:

O17 - HKLM\System\CCS\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{78B469A6-EAF5-4A8D-9FE3-2BADCB497568}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{98728929-1C5A-4D19-BC86-E51AC99C84C7}: NameServer = 195.95.218.50 85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{B9F872AE-36F8-4F58-BB60-65291DDC6F0B}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CS1\Services\Tcpip\..\{07F27FD5-F218-4B4A-B3FB-573A939D0548}: NameServer = 195.95.218.50,85.255.112.8

Close HiJackThis.

Now lets check some settings on your system.

• Go to Start > Control Panel and double-click on Network Connections
• Then right click on your Default Connection
  • Usually Local Area Connection for Cable and DSL
• Left click on Properties.
• Click the Networking tab.
• Double-Click on the Internet Protocol (TCP/IP) item.
• Select the radio dial that says Obtain DNS Servers Automatically.
• Press OK twice to get out of the properties screen and reboot if it asks.

Make sure to reboot and post back a new HiJackThis log into this topic.

[smithy4740]

Done as instructed and here is the new log. Pls advise what to do next...
My homepage is now back to normal, thanks!

Logfile of HijackThis v1.99.1
Scan saved at 12:26:46 AM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\Video\ManifestEngine.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - {2B0262EE-8212-6475-9B52-35D1C1FEDC91} - bhoserv.dll (file missing)
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-xu\msntb.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\vvtvj.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [sysmon12] WTFCTF.exe
O4 - HKLM\..\Run: [slamm] MsNetHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\system32\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\Run: [dmkay.exe] C:\WINDOWS\system32\dmkay.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [sysconf16] SYSTRAV.exe
O4 - HKCU\..\Run: [uio] Bogobot.exe
O4 - HKCU\..\Run: [syspanel] nmdllw.exe
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096757328903
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125898197411
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett Packard Company - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

[Rawe]

Ok, then, let's fix if there's anything left..

First:

Please download and run blacklite
F-Secure Blacklight: http://www.f-secure....light/try.shtml
leave [X]scan through windows explorer checked,
click > scan > If any items are found click > next and reboot.

How to use F-Secure Blacklight
http://www.europe.f-...lacklight/help/

Next:

Please download cureit;
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Run drweb - cureit
Double-click the "drweb-cureit.exe" and click "ok" in the prompt window that will open, asking "start the express scan now".
It will first make a quick scan of your system, let it clean what it finds, and when it says "done" in the lower left corner click on all your drive's.
A red dot will mark the selected drive(s) . Then hit the pedestrian who now has turned green.
Click on the green man in the right corner, it will scan ALL your drive's, hit yes to all.

Reboot again.

Finally:

Please do an online virus scan with Panda ActiveScan Here. You need to use Internet Explorer for this scan.

• Once you get to the Panda site, scroll down a bit and click on Scan your PC
• A new window will appear; click on Check Now!
• A new window will appear; fill in the boxes (Country, State, email addy)
• Click on Scan Now! >
  If you have never used ActiveScan before, you will be prompted to install an ActiveX control (asinst.cab) : click on Install. Panda will install the component, and then install the latest signature files.
• From "Select a device to scan...", choose "My Computer"
• Allow the scan to run. It'll take a while.
• When complete, click on "See Report", and then on "Save report"; save it to a convenient location.
• I will need you to post that report in your next reply; simply open the text file, then copy/paste the content here.

[smithy4740]

Here is the report from Panda Activescan:


Incident Status Location

Spyware:spyware/wareout No disinfected C:\WINDOWS\SYSTEM32\loadctr32.exe
Adware:adware/dloader No disinfected C:\WINDOWS\SYSTEM32\msblank.html
Adware:adware/sbsoft No disinfected C:\WINDOWS\rdt.ini
Adware:adware/block-checker No disinfected Windows Registry
Virus:Trj/Downloader.EES Disinfected C:\!Submit\gpsresl32.exe
Virus:Trj/Downloader.EES Disinfected C:\!Submit\popcorn72.exe
Virus:Trj/Downloader.EES Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP153\A0027456.exe
Virus:Trj/Downloader.EES Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP153\A0027457.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP155\A0027948.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP155\A0027954.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027956.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027962.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027969.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027975.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027981.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP156\A0027987.exe
Virus:Trj/Demetib.A Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP157\A0027998.exe
Virus:Trj/Downloader.EES Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP157\A0028002.exe
Virus:Trj/Downloader.EES Disinfected C:\System Volume Information\_restore{A99E10D3-8A21-40A2-A558-C96F85AE6EE3}\RP157\A0028003.exe
Thanks for your help...

[Rawe]

Do you still need help?

If so, can you please post a fresh HiJackThis log. I had a problem with the internet connection, so I didn't have it for like a week. Let me know if I can still help

[Rawe]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.