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Please help XP doing auto-reboot...


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#1
Ximene_Xuxa

Ximene_Xuxa

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When running Windows XP in conjunction with any web browser or offline application, WindowsXP closes as soon as I attempt to open an image file in paint, or any word type document. Sometimes it restarts Windows Exlporer, and it will send off an error report which also links me to the Windows update patch, sometimes it will re-boot my whole computer automatically. I've gone through all the malware removal steps and procedures, (not posted my HijackThis log yet) but I do not think it's a virus problem. Not sure what to do now though, so any assistance would be greatly appreciated.

Edited by Ximene_Xuxa, 04 September 2005 - 09:24 PM.

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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue bar, reboot when the bar goes

Check your video adapter drivers

If you still have reboots, click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.
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