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Winfixer Issues?! [CLOSED]


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#1
Anderson38

Anderson38

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I am trying to help my sister correct some malware problems that she is having with her computer. She lives across country, and has already paid for Geek Squad to come twice with no success. Any help you could give me would be much appreciated. I have posted a HJT log and an Ewido log below.

Logfile of HijackThis v1.99.1
Scan saved at 4:35:32 PM, on 9/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Sony\giga pocket\GPVSvr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\documents and settings\new mom & dad\local
settings\temp\fsg_tmp\ginst_001.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\new Mom & Dad\Local Settings\Temp\Temporary
Directory 8 for hijackthis.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\etb\pokapoka65.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec
Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [dnam] C:\WINDOWS\system32\d140113.a.Stub.EXE
O4 - HKLM\..\Run: [lsass] C:\windows\system32\eliteohy32.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\new mom & dad\local
settings\temp\fsg_tmp\ginst_001.exe"
O4 - HKLM\..\Run: [System service65] C:\WINDOWS\etb\pokapoka65.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} -
C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} -
C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.micros...b?1121827354203
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program
Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program
Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton Internet Security\Norton
AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton
Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -
C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Media Music Server (Application)
(VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program
Files\Sony\VAIO Media Music Server\SSSvr.exe"
/Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media
Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP)
(VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe"
/Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony
Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP
(file missing)
O23 - Service: VAIO Media Music Server (UPnP)
(VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application)
(VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program
Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP)
(VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony
Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP
(file missing)
O23 - Service: VAIO Media Photo Server (UPnP)
(VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (Application)
(VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program
Files\Sony\giga pocket\GPVSvr.exe"
/Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media
Video Server (Application) (file missing)
O23 - Service: VAIO Media Video Server (HTTP)
(VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe"
/Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony
Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP
(file missing)
O23 - Service: VAIO Media Video Server (UPnP)
(VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program
Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America
Online, Inc. - C:\WINDOWS\wanmpsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:08:04 PM, 9/4/2005
+ Report-Checksum: 44CB6CE5

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{21FFB6C0-0DA1-11D5-A9D5-00500413153C} -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH\_gi -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH\_trickle -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH\_ts -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\stat -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\Bundle -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\TricklerDat -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\Update -> Spyware.Gator : Cleaned with backup
HKU\S-1-5-21-222815472-2589005548-2345961550-1010\Software\LQ -> Dialer.Generic : Cleaned with backup
[3412] C:\documents and settings\new mom & dad\local settings\temp\fsg_tmp\ginst_001.exe -> Adware.Gator : Cleaned with backup
:mozilla.14:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.24:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.27:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.31:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.32:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.33:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.35:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.40:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.44:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.45:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.49:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.50:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.51:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.54:C:\Documents and Settings\new Mom & Dad\Application Data\Mozilla\Firefox\Profiles\gdbhhai1.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@ads.addynamix[1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Cookies\new mom & dad@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Local Settings\Temp\fsg_tmp\ginst_001.exe -> Adware.Gator : Cleaned with backup
C:\Documents and Settings\new Mom & Dad\Local Settings\Temporary Internet Files\Content.IE5\4LYZ8LER\hdplugin_1101_bundle89v0d52[1].cab/HDPlugin1101.dll -> Adware.Gator : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\HDPlugin1101.dll -> Adware.Gator : Cleaned with backup


::Report End
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#2
Rawe

Rawe

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Hello and welcome!

First..
  • Clean out temporary files:
  • Click Start -> Run and type in: cleanmgr
  • Click "Ok".
  • Let it scan your system.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only ones checked.
  • Click "OK" to remove them.
  • Click "Yes" to confirm the deletion.
Next..

Please download miekiemoes' LQfix here:

LQFix

and place it on your desktop.
Doubleclick LQfix.exe and click "Install".
This will create a new folder called LQfix on your desktop.
Open the folder and doubleclick ClickThis.bat
Follow the prompts on the screen.
Your system will reboot afterwards.
Please be patient after reboot, because there is a script running in the background.

Post a fresh HiJackThis log, make sure WordWrap isn't selected in the notepad before posting. :tazz:
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#3
Rawe

Rawe

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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