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serious help is needed [CLOSED]


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#1
R3AL1Z3

R3AL1Z3

    Member

  • Member
  • PipPip
  • 34 posts
ok, at night i put my computer in stand by mode, so as to save power, well, the past couple of nights its been restarting itself and coming back on saying i have recovered from a serious error. and something about a device driver. now, i have not installed any drivers lately so that makes me wonder. another thing is, i want to reboot my entire computer, but do i like, get rid of all the virus's first or what do i do. and i dont want to lose my adobe photoshop 7.0 and i would not be able to reinstall it becuase i downloaded it directly from the site, and my subscription is over, and all my music and stuff will be lost if i restart, and i have no disks and my c.d. drive cannot burn c.d.s anymore for some reason.


and check this out:
Posted Image

is there anything bad there?

seriously appreciate you guys' help, thank you very much
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#2
skate_punk_21

skate_punk_21

    Malware Removal Expert

  • Retired Staff
  • 1,049 posts
Hey there!
Please download HijackThis http://www.greyknigh.../HijackThis.exe - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.

Then we'll get started on ya! :tazz:
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#3
skate_punk_21

skate_punk_21

    Malware Removal Expert

  • Retired Staff
  • 1,049 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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