[AmmoWasterX]

I have tryed to install iTunes at least 100 times and this message will pop up everytime:
-Unhandled Exeption.
-Error Number:0x80040707
-Description: Dll Function Call crashed: QTinstallinfo.NeedsInstall
-Setup will now terminate.

Wondering what it could be. please !

Thanks in advance.

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I think you need to log on as Admin.

But the Mods would know for sure.

[geekygirl]

I think you need to log on as Admin.

But the Mods would know for sure.

[darth_ash]

I had this error once, because I was using QuicktimeAlternative.
If you any 3rd pary codec for quicktime realted files, you need to un-install it, before you install iTunes.

[PROJEXCONSULTANT]

i loaded i tunes all ok but when i open it my screen goes black and comes back in 8 bit video mode
gotta in config panel an set video config back to 32 bit every time why ?

[AmmoWasterX]

If you [Have] any 3rd par[t]y codec for quicktime real[a]ted files, you need to un-install it, before you install iTunes.

How can I uninstall these files and where can I find them? How do I know wich programs use Quicktime?

Edited by AmmoWasterX, 06 September 2005 - 06:00 PM.

[AmmoWasterX]

O.K. I went to Apples site and downloaded Quicktime with iTunes and it works great. Thanks for your help and support.