Hello and welcome to GeeksToGo.
There are different methods that each of us use in choosing topics to respond to. Some of us only work on threads that are at least three days old or older, so we can try to make sure no one slips through the cracks.
Some Staffers work on only newer threads, to help keep them from falling behind.
Still others choose their topics based on the infections they are most comfortable with.
Yet others are the Experts who develop the tools and fixes we use. They are on the lookout for the newest infections, or new variations on old infections, so that they can help test their work and make it ready for us to use on everyone.
The most important thing is for you to NOT "bump" your topic by making posts to it after the initial one. ALL of us look for topics to work on based on those with "no replies". If you have bumped your thread, you WILL get overlooked, though not intentionally. We filter our search for zero replies so we don't have to wade through pages and pages of logs already being worked on.
Someone will get to you soon, I promise you.