[loophole]

The reoson Microsoft antispy doesnt detect them is because it already has detected them and locked them into quarantine where they are not a threat. Other scanners can see the files but cant get to them to delete or put them in thier own quarantine

Ok ive downloaded the program now

Double click the microsoft anti spy icon in the sys tray

Click on tools
hover the mouse over spywarescan
Now go over to manage spyware quarantine and delete everything in there

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loophole,

When I go into "manage spyware quarantine", and I have done this 2 times now, it reads:

There are currently no spyware threats in your spyware.

I thought that after this process we've gone through, this removal would be the easiest of them all.

If I don't delete these folders, everytime I scan with Norton, the scan will pickup the same threats over and over again.

Come on, loophole buddy, work your magic!

I'm counting on you.

[buildreamcb]

loophole,

When I go into "manage spyware quarantine", and I have done this 2 times now, it reads:

There are currently no spyware threats in your spyware.

I thought that after this process we've gone through, this removal would be the easiest of them all.

If I don't delete these folders, everytime I scan with Norton, the scan will pickup the same threats over and over again.

Come on, loophole buddy, work your magic!

I'm counting on you.

[loophole]

I'm starting to feel the pressure

can you navigate to this folder C:\Program Files\Microsoft AntiSpyware\Quarantine\ then double click it to open it ad tell me if those items are in there

Edited by loophole, 10 September 2005 - 11:46 PM.

[buildreamcb]

Yes they are there.

[loophole]

can you delete them?

[buildreamcb]

Yes I deleted them and went ahead and scanned 1 last time and....................................BAM, no threats.....all gone.

I guess this is where I tell you that I should have tried to delete hrs. ago, but with all the steps that were taken, I just felt there would be more to it than the manuel delete way. Strange, but true.

Anyway, we fixed it, and that's all that counts.

Thanks again for everything, loophole.

P.S. Don't you ever sleep?

[loophole]

Oh man I wanted to do more, Post another log and do another scan

No more pressure now....Sleep ...thats a good idea..

Pleasure working with you

your system is clean

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

• AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
• Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
• More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.

And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.

[loophole]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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