[Johanna]

sfc - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.

System File Checker (sfc)
Scans and verifies the versions of all protected system files after you restart your computer.

There has to be a way to point it from cd prompt to the hard drive. When in doubt, Google.

Typically the "Insert CD" message has only an OK and Cancel button. Press OK, allowing it to fail. The next dialog will typically ask you to provide the location of the CD-ROM; just type in the full path of the I386 directory you discovered above.

from here.

Johanna

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However, when I run sfc /scannow, it doesn't ever ask for the disc (I'm guessing since it is already on the computer).  SFC runs, and automatically closes.  It never prompts me to do anything.

When sfc /scannow runs, a small windows box appears titled Windows file protection. As it scans the protected windows files for corrrect location and hash codes, a progress bar slowly moves across the screen. It takes about 10 minutes for this scan and the harddrive is active the whole time.

If nothing is broken, then the program just ends. If one of the protected files is broken then you should be prompted for your CD.

when you say it justs runs, I assume that it is going thru a 10 minute scan as described above?

EMCguy

[EMCguy]

However, when I run sfc /scannow, it doesn't ever ask for the disc (I'm guessing since it is already on the computer).  SFC runs, and automatically closes.  It never prompts me to do anything.

When sfc /scannow runs, a small windows box appears titled Windows file protection. As it scans the protected windows files for corrrect location and hash codes, a progress bar slowly moves across the screen. It takes about 10 minutes for this scan and the harddrive is active the whole time.

If nothing is broken, then the program just ends. If one of the protected files is broken then you should be prompted for your CD.

when you say it justs runs, I assume that it is going thru a 10 minute scan as described above?

EMCguy

[EMCguy]

It may be a problem with java scripts on your browser. Check out his article


http://support.micro...b;en-us;q168806


best regards,

EMCguy


PS: the fact that it is not asking for your XP CD is good news. It measn the important files arent broken

[JenEricRalston]

when you say it justs runs, I assume that it is going thru a 10 minute scan as described above?

EMCguy

Yes, this is exactly what it does. It has the progress bar, but never asks me for a CD. Everything must be ok when it comes to doing a sfc then.

[JenEricRalston]

If it doesnt ask for your CD, then it either means it didnt work at all, or there is nothing that needs repair.

Have you tried Firefox?  If Firefox works on those sites, we could at least rule out ISP issues.

Can you try another computer on your same network/modem/ISP?
EMCguy

I'll dl firefox and give it a try. A friend borrowed our laptop....I'll ask my husband to get it back from him so we can see if the websites work from it. (Via wireless router)

I really appreciate you all taking the time to help me sort through all this! Like I mentioned in my first post.....I had no idea who even to ask for help because it is so weird. I've never had this sort of problem with any of my computers before!

[JenEricRalston]

I just downloaded Firefox. I am having the exact same problems with Firefox as I am with IE. Does that mean IE is NOT the problem?

[EMCguy]

JenEricRalston

Interesting. It could mean that you are having a problem with java scripts, since the default mode of Firefox shuts off java scripts.

Try this in IE

tools>Internet options

Click on the security tab, click on internet (a globe)

just below, there is a box labeled Security level for this zone.

In that box there may be a slider set to a certain level anywhere from low to high. what does your slider read?

Instead of a slider, it may say Custom?

what do you see there?

Hang in there, So far were making porgress.

Best regards,

Emcguy

Plus you needed firefox anyway

[JenEricRalston]

Ok, my security is CUSTOM. Everything is marked enable or prompt except for:

(These two things are disabled)
-Allow script initiated windows without size or position constraints
and
-Don't prompt for client certificate selection when no certificate or only 1 certificate exists.


Java permissions is marked HIGH SAFETY
and
Software channel permissions is marked MEDIUM SAFETY

Is that what you needed?

----------------------------------
Also, from this link: http://support.micro...b;en-us;q168806

It tells you to go to this website http://zone.msn.com/bejeweled

On the bejeweled website, I get this message:
Important Note: Your browser has not been detected as Internet Explorer.
You may view the content within this site using any client browser and you can download games to play them off-line, however; the on-line games will only work with the Internet Explorer 5.01 or later browser on Windows 98 or later operating systems.

I am going to continue to follow the instructions on that website to see what I can come up with.

Thanks again,
Jenn

[EMCguy]

Go back to the screen where it says custom

Instead of custom, click on the default button, which should get you medium in the internet zone. Then try your sites

PS

sometting is definitely up with your java if bejeweled isnt working.

maybe were getting there.

EMCguy

[JenEricRalston]

I switched the security settings to default. Didn't help..LOL

My husband brought home our laptop, and everything works just fine on it while connected to our network. So, the problem is most definitely with our desktop.

[EMCguy]

I agree it sounds like your ISP/network is innocent for now.

I'm pondering. If anyone else wants to jump in here, be my guest.

As Macarthur said "I shall return"

or as Arnold says "I'll be Baachhk"



EMC guy

[EMCguy]

lets try this

go to your mozilla firefox browser

Tools>Options>Web Features

Put check marks by everything except "allow websites to install software"

so enable Java and enable JavaScript will be checked

Now go to Bejeweled http://zone.msn.com/bejeweled

tell us what happens

best regards

EMCguy

[EMCguy]

never mind dont bother it doesnt work

gotta run, later

[EMCguy]

Lets try this.

Go to the microsoft update site first. Put that site in your trusted zone

Tools>Internet options>Security tab

Clik on trusted web sites, then add the microsoft update site to your trusted sites.

click apply and then try going to the the update site.

Best regards,

EMCguy

[JenEricRalston]

...no luck My computer is awesome