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Polall1l.exe HELP!


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#1
tawnyk25

tawnyk25

    New Member

  • Member
  • Pip
  • 1 posts
I have had this Trojan for a week now and can't seem to get rid of it. Here is the logfile from HijackThis

Logfile of HijackThis v1.99.0
Scan saved at 4:29:44 PM, on 12/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.search-itnow.com/index.php
R3 - Default URLSearchHook is missing
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [nkh] C:\WINDOWS\nkh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab30149.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ub...s/GSManager.cab
O16 - DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} (AMI DicomDir TreeView Control 2.0) - file://E:\CDVIEWER\CdViewer.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1089700441433
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.micro.../x86/iemenu.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {ACEFFC26-4628-11D1-B14A-105C01C13001} (WSpell Spelling Checker Control) - http://cityguide.col.../ccs/wspell.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.co...aploader_v6.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....12119/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{222A3F69-8499-46DA-A168-CB7DC707C160}: NameServer = 216.148.227.68,204.127.202.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{222A3F69-8499-46DA-A168-CB7DC707C160}: NameServer = 216.148.227.68,204.127.202.4
O17 - HKLM\System\CS3\Services\Tcpip\..\{222A3F69-8499-46DA-A168-CB7DC707C160}: NameServer = 216.148.227.68,204.127.202.4
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
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#2
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R3 - Default URLSearchHook is missing

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [nkh] C:\WINDOWS\nkh.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab30149.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ub...s/GSManager.cab
O16 - DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} (AMI DicomDir TreeView Control 2.0) - file://E:\CDVIEWER\CdViewer.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1089700441433
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.micro.../x86/iemenu.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {ACEFFC26-4628-11D1-B14A-105C01C13001} (WSpell Spelling Checker Control) - http://cityguide.col.../ccs/wspell.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.co...aploader_v6.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....12119/CTPID.cab

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\program files\180solutions
C:\WINDOWS\nkh.exe
C:\PROGRA~1\COMMON~1\tsa
C:\Program Files\Viewpoint

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

Reboot your PC.

Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
-> Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
-> Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.
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