Norton systemworks trouble
Posted 06 September 2005 - 10:45 AM
Posted 06 September 2005 - 11:05 AM
Which version of System Works do you have on your machine?
Posted 06 September 2005 - 11:30 AM
Posted 06 September 2005 - 07:15 PM
BTW this is NSW '05
Thanks, I appreciate all the help
Posted 06 September 2005 - 08:26 PM
Go Here and Download SymNRT.exe (about half way down the page)
Read ALL the instructions carefully and then remove your SystemWorks.
Now you can reinstall SystemWorks and it should go smoothly and work properly...remember to get all the avilable updates......
Edited by wannabe1, 06 September 2005 - 10:48 PM.
Posted 11 September 2005 - 02:01 PM
I went and downloaded the program which appears to have uninstalled NSW, restarted and all that, But when i tried to reinstall it would start then say that the uninstallation failed.
Posted 11 September 2005 - 02:23 PM
Please go to the Control Panel, open Add/Remove Programs and see if there are any Symantec entries there...look particularly for "Live Update" and "Live Reg". If there are any present, uninstall them. Then navigate to C:\Program Files and delete any Symantec folders there.
Reboot your machine and try to install the application.
It's these kinds of issues that prompt me to recommend leaving Norton on a machine once it has been installed...very messy to remove!
Let me know how you do....
Posted 11 September 2005 - 05:01 PM
Posted 11 September 2005 - 06:28 PM
Click Start and then Run type msiexec /unregister (Note the space before /) and click "Ok".
Your computer will not display any message if you typed the command correctly. If you see a message or error of any sort, check your spelling then repeat this step.
Click Start and then Run type msiexec /regserver (Note the space before /) and click "Ok".
Again, your computer will not display any message if you typed the command correctly. If you see a message or error of any sort, check your spelling then repeat this step.
After msiexec is unregistered and re-registered, reinstall your Norton program.
Let me know how you fare...
Posted 12 September 2005 - 05:13 PM
Everytime i try to, it stops responding. Any suggestions?
Posted 12 September 2005 - 05:43 PM
Glad you got it reinstalled...what a pain, huh????
The reactivation can be just as tough sometimes...you might try going to the Subscription Troublshooter on the Symantec site and see if that's any help. I'm trying to remember all the various things I've run up against trying to do this...I'll keep working on it...give the link a try.
Posted 12 September 2005 - 05:53 PM
If the Troubleshooter doesn't help, try this...Update the VeriSign Root Certificate
Start your Internet Browser and go to VeriSign Root Certificate Authority Update
Click click here.
Click Install Certificate.
Follow the prompts in the Certificate Import Wizard to install the certificate.
Posted 12 September 2005 - 06:05 PM
Edited by wannabe1, 12 September 2005 - 06:06 PM.
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