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Not Shutting down Restarting or going into Standby


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#1
Syke

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i go to Start -> Turn off Computer -> Restart, Log off, Shutdown and they dont do anything my computer just stays on i have to use the power button to shut it off :tazz:
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#2
Tyger

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Check to see if Windows Updates are being installed during shutdown. Some updates don't install together and the computer won't shutdown. If that is the problem turn of automatic updates and do them a few at a time.
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#3
darth_ash

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Start -> Run.
Type: eventvwr.msc.
Press <enter>.
After the "Event Viewer" is open.
Go through the Application, System and Security Logs.
In the right-pane of the window, you will have various events.
Can you check if you have events with event-no. 1517 or 1524 with source as Userenv at the same time as you shutdown.
If such events are present, download: User Profile Hive Cleanup.

If the aforementioned events are not present in "Event Viewer", then follow the steps below:
Start -> Run.
Type: regedit
Press <enter>

In the "Registry Editor", goto: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer; list all variables with their values on the right-pane in your next post.
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#4
Syke

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Posted Image

Thats the stuff
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#5
darth_ash

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As I told you in my previous post, if those events are present, download:
http://www.microsoft...&displaylang=en, a M$ service that frees up hanging registry key at the time of shutdown, and hence increasing you shutdown speed.
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#6
Syke

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i did download install it and run the exe a cmd box comes up for like 25 seconds and then goes away
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#7
darth_ash

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As i said in my previous post its a service, and will automatically run on shutdown.

If you want to check its enabled, follow the steps below:
Start -> Run.
Type: services.msc
Press <enter>.
Look for User Profile Hive Cleanup, check if its not Disabled.
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#8
Syke

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its started and its on automatic
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#9
darth_ash

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Good, then it will automatically do a cleanup, when you shutdown.
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#10
Syke

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still no fix :tazz:
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#11
Syke

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fixed
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