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Long shutdown


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#1
Caseyb

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Hello,

I've been having a problem shutting down my computer for quite some time. When I shut down or restart the computer, it usually takes about 5-10 minutes, unless the computer has just been turned on. I have autoupdate turned off, I do have Norton Internet Security 2005 which I know takes some of the time, but I didn't think it should take that long. Just wondering if anyone had any suggestions.

Thank you.
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#2
Fenor

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First things first, get rid of Norton IS as it is a major piece of a four-letter-word. It does more harm then good. Nowadays, spyware is what you have to be careful of. Download and install Microsoft Antispyware (google for 'download Microsoft Antispyware' don't worry it's FREE :tazz: ) and get rid of Norton IS. Also, I would check how many items are in your startup tab in MSConfig. Everything that's in there has to be 'unloaded' during shutdown which can increase shutdown time.
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#3
darth_ash

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Start -> Run.
Type: eventvwr.msc.
Press <enter>.
After the "Event Viewer" is open.
Go through the Application, System and Security Logs.
In the right-pane of the window, you will have various events.
Can you check if you have events with event-no. 1517 or 1524 with source as Userenv at the same time as you shutdown.
If and only if such events are present, download: User Profile Hive Cleanup, which a service from Microsoft, that frees up hanging registry key at shutdown, and hence increasing speed of shutdown.
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#4
wannabe1

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Caseyb...

Darth's suggestion is the way to go AND leave Norton Internet Security on the machine. It's bulky and it may not be the absolute best AV available, but it's still a good application and a necesary protection. PLUS it doesn't always uninstall cleanly and that can lead to even more problems!

wannabe1
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#5
Caseyb

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Hello,

I had already downloaded the cleanup hive service and it hasn't seemed to help. It may have cut a little time off of the shutdown process but not much. I don't know if maybe there is an application hang or what, but it's been going on for quite some time. I have also turned off a lot of startup programs that were not necessary, but there is no way in heck that I am going to run a computer without virus protection, even if NIS isn't the best and hogs resources. Microsoft Anti-Spyware is great in conjunction with an antivirus program, but not quite by itself. Thanks for the suggestions, let me know if you have anything else.

Thank you.
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#6
dagger

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You've probably tried everything, but see if anything in this link cud help
http://www.aumha.org.../a/shtdwnxp.htm
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#7
Caseyb

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Well, none of those suggestions applied to me so it wasn't really any help to me. But thank you for the link and the suggestion.
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#8
Tyger

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Long shutdowns can be caused by Automatic Updates, some of the updates don't want to install together.
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#9
Caseyb

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Windows Autoupdate is turned off on my computer, I have heard that before, but it did not seem to help either. Thanks for the suggestion though.
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#10
Caseyb

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Any other suggestions?
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