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blue screen help when microsoft wont


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#1
variable

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Every now and then my computer when turned on will show the blue screen of death. the error message is 0x0000008E. I searched this on the microsoft help site and found that it was a problem with Internet Explorer and that I would have to pay to get help fixing the problem. I am wondering whether or not uninstalling IE will help or not. I dont know what to do. :tazz:
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#2
Fenor

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What version of IE do you have? If it's not 6.0.2900.2180, I suggest you go to windows update and install it. If you do have it, try reinstalling it by going here
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#3
variable

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:) :ph34r: I tried that but i am already current and worse, it is getting more frequenty now whenever i want to power up my computer i have to restore it! Help this is getting frustrating :) what would happen if i just unistalled it?If its possible. :tazz:

pls help.
thx :)
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#4
comanighttrain

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hrmmm....does it ever happen outside of IE?
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#5
Fenor

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From what I've read it sounds more like your hard drive is going. I suggest you back up what you have and get a new hard drive before it's too late and you lose everything.
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#6
Johanna

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You cannot remove IE from XP w/o breaking XP. Fenor is probably right, too- you have a hardware, not a software, problem.

Johanna
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#7
comanighttrain

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there are many things that could cause it, im saying software, because last week we replaced every part of a computer and it still kept crashing blue screen style(and i mean, every part, even the case). We replaced the install Cd, and it worked fine. I do agree, it is most likely hardware, have you got Pc-Check handy?
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#8
darth_ash

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On the BSoD does it say what file is causing the problem?


Could be damaged RAM:
Download, burn and run memtest86 (Bootable ISO version), to scan your RAM for damage.


Could be a faulty device-driver or system-file:
Can boot into safe-mode?
If yes check your "Device Manager" and "Event Viewer".

Edited by darth_ash, 15 September 2005 - 01:19 AM.

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#9
variable

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I dont even use IE, and my pc checker says that everything is fine. At this point I am hoping it is software related if so I will gladly switch to linux but if it is hardware i am screwed what do you think would be wrong with the hard drive? thanks for all of your help i apreciate it
thx
variable

Edited by variable, 15 September 2005 - 08:50 PM.

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