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W32.Desktophijack [RESOLVED]


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#1
henrikb

henrikb

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hi,

i have trouble with W32.Desktophijack.
it has infected the file C:\Windows\System32\Wininet.dll.
i have followed all your instructions, performed the cleanup4.0, ad-aware1.6 se personal, cwshredder, sypbotsd1.4, ewido, trojanhunter and norton antivirus 2005, but i still can not get rid of the infection. i still see Psguard eventhough i have deleted it serveral times and the message from norton antivirus about detection of W32.Desktophijack. i can not download sp1a.


here is my hijackthis.log:

Logfile of HijackThis v1.99.1
Scan saved at 13:22:53, on 07-09-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\ewido\security suite\ewidoctrl.exe
C:\henrik\HijackThis.exe
C:\Programmer\Internet Explorer\IEXPLORE.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=114
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpa.dll/asst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CyberCity Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmer\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmer\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmer\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [Fast Search] C:\WINDOWS\system32\svcnv.exe home
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Programmer\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmer\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126039765576
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126039455420
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O20 - AppInit_DLLs: 42dbjwufo4uylxd.dll.dll.dll.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmer\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programmer\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe


here is my ewido scan report:

ewido security suite - Scan report

+ Created on: 06:28:07, 07-09-2005
+ Report-Checksum: 12127062

+ Scan result:

C:\WINDOWS\dnscleaner.exe -> Spyware.Melkosoft : Cleaned with backup
C:\Documents and Settings\peter\Cookies\peter@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\peter\Cookies\peter@rotator.adjuggler[1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\peter\Cookies\peter@www.myaffiliateprogram[1].txt -> Spyware.Cookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\peter\Cookies\peter@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\peter\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv428.jar-60d98cbe-3f9d1570.zip/Matrix.class -> TrojanDownloader.Java.OpenStream.c : Cleaned with backup


::Report End


hope that you can help me,
best regards,
henrikb

Edited by henrikb, 08 September 2005 - 04:11 AM.

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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.
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#3
henrikb

henrikb

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hi,

i have not resolved this issue yet. below is my new hijack log.
my computer is running terribly slow. it takes me five minutes to open internet explorer for example. in preparation for resolving the problems i have tryed to download smitRem twice but i get a error message when i attempt to run the program.

Logfile of HijackThis v1.99.1
Scan saved at 14:57:36, on 12-09-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programmer\ewido\security suite\ewidoctrl.exe
C:\Programmer\ewido\security suite\ewidoguard.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\henrik\opskrifter\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tv2.dk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=114
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpa.dll/asst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CyberCity Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmer\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmer\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmer\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [Fast Search] C:\WINDOWS\system32\svcnv.exe home
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Programmer\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmer\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126039765576
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126039455420
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O20 - AppInit_DLLs: 42dbjwufo4uylxd.dll.dll.dll.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmer\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programmer\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
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#4
Buckeye_Sam

Buckeye_Sam

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Please download [color=blue'DLLCompare[/color]

*Save it to your desktop and run it.
*Click 'Run Locate.com'to scan.
*When the scan has completed, click 'Compare'.
*When completed, click "Make a Log of What Was Found".
*Please Copy/Paste the entire contents of the logfile to this thread.

Note: If you get an error after pressing Run Locate.com:
copy autoexec.nt from c:\windows\repair\ folder to c:\windows\system32\ folder.
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#5
henrikb

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hi,

thanks for your help so far.
here is the logfile that you requested:
(..i think that at least bridge.dll is some kind of trouble because it also turned out in, i think that i was, panda activescan..)


* DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\cdimgdev.dll Thu 3 Feb 2005 2.04.48 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\msasmc18.dll Thu 3 Feb 2005 2.04.48 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\msxslab.dll Thu 3 Feb 2005 2.04.50 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\bridge.dll Thu 3 Feb 2005 2.04.50 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\jac.dll Thu 3 Feb 2005 2.04.50 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\d2kpax.dll Thu 3 Feb 2005 2.04.50 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\system32.dll Thu 3 Feb 2005 2.04.52 ..SHR 0 0,00 K
C:\WINDOWS\SYSTEM32\shdocnv.dll Fri 2 Sep 2005 3.42.06 ..SHR 12.288 12,00 K
________________________________________________

1.311 items found: 1.311 files (8 H/S), 0 directories.
Total of file sizes: 245.094.371 bytes 233,74 M

Administrator Account = True

AppInit_DLLs value = 42dbjwufo4uylxd.dll.dll.dll.dll (not hidden)
--------------------End log---------------------


:tazz:

Edited by henrikb, 13 September 2005 - 07:53 AM.

  • 0

#6
Buckeye_Sam

Buckeye_Sam

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Download the Pocket Killbox.

Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.
  • Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:

    • C:\WINDOWS\SYSTEM32\cdimgdev.dll
      C:\WINDOWS\SYSTEM32\msasmc18.dll
      C:\WINDOWS\SYSTEM32\msxslab.dll
      C:\WINDOWS\SYSTEM32\bridge.dll
      C:\WINDOWS\SYSTEM32\jac.dll
      C:\WINDOWS\SYSTEM32\d2kpax.dll
      C:\WINDOWS\SYSTEM32\system32.dll
      C:\WINDOWS\SYSTEM32\shdocnv.dll
      C:\WINDOWS\SYSTEM32\42dbjwufo4uylxd.dll.dll.dll.dll

  • Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
  • Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Your system will reboot now.



Please follow these instructions to run Adware.
  • Download, install, update, configure, and run Ad-Aware SE Personal 1.06.
    • Download Ad-Aware SE Personal 1.06:
    • Install Ad-Aware SE Personal 1.06:
      • Double-click on aawsepersonal.exe to install the program.
      • Follow the default settings for installation.
      • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
    • Update Ad-Aware SE Personal 1.06:
      • Double-click the Ad-Aware SE Personal icon on your desktop.
      • Click "Check for updates now" then click "Connect".
      • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
    • Configure Ad-Aware SE Personal 1.06:
      • Click on the Gear button at the top of the window.
      • Click "General" on the left hand side to display the General Settings box.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
        • "Automatically save logfile"
        • "Automatically quarantine objects prior to removal"
        • "Safe Mode (always request confirmation)"
        • "Prompt to update outdated definitions" - change to 7 days from the default 14.
    • Click "Scanning" on the left hand side to display the Scan Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Scan within archives"
      • "Select drives & folders to scan" - select your hard drive(s).
      • "Scan active processes"
      • "Scan registry"
      • "Deep-scan registry"
      • "Scan my IE favorites for banned URLs"
      • "Scan my Hosts file"
    • Click "Advanced" on the left hand side to display the Advanced Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Move deleted files to Recycle Bin"
      • "Include additional object information"
      • "Include negligible objects information"
      • "Include environment information"
    • Click "Defaults" on the left hand side to display the Default Settings box.
      • Make sure these items have your preferred settings in them.:
      • "Default homepage"
      • "Default searchpage"
    • Click "Tweak" on the left hand side to display the Tweak Settings box.
      • Click the + (plus) sign next to the Log Files section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
        • "Include basic Ad-Aware settings in log file"
        • "Include additional Ad-Aware settings in log file"
        • "Include reference summary in log file"
        • "Include alternate data stream details in log file"
      • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
        • "Unload recognized processes & modules during scan"
        • "Scan registry for all users instead of current user only"
        • "Obtain command line of scanned processes"
      • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
        • "Always try to unload modules before deletion"
        • "During removal, unload Explorer and IE if necessary"
        • "Let Windows remove files in use at next reboot"
        • "Delete quarantined objects after restoring"
    • Once you are done with these settings, click "Proceed" to save them.
    • This will take you back to the main screen.
  • Run Ad-Aware SE Personal 1.05:
    • Click the "Start" button.
    • Uncheck the "Search for negligible risk entries" entry.
    • Choose the "Use custom scanning options" scan mode.
    • Click the "Next" button.
    • Ad-Aware will begin to scan for malware residing on your computer.
    • Allow the scan to finish.
    • Right-click on any entry in the list and click "Select All" to select the whole list.
    • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
Reboot and post a new hijackthis log.
  • 0

#7
henrikb

henrikb

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hi,

i am sorry about the late reply.
i have done what you asked me to.
except that i could not copy and delete the following file:
:\WINDOWS\SYSTEM32\42dbjwufo4uylxd.dll.dll.dll.dll

i ran ad-adware 1.06.
here is my new hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 14:33:54, on 15-09-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programmer\ewido\security suite\ewidoctrl.exe
C:\Programmer\ewido\security suite\ewidoguard.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\henrik\opskrifter\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tv2.dk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=114
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpa.dll/asst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CyberCity Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmer\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmer\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmer\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [Fast Search] C:\WINDOWS\system32\svcnv.exe home
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Programmer\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing) (HKCU)
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmer\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126039765576
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126039455420
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O20 - AppInit_DLLs: 42dbjwufo4uylxd.dll.dll.dll.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmer\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programmer\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe


:tazz:

Edited by henrikb, 16 September 2005 - 09:53 AM.

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#8
Buckeye_Sam

Buckeye_Sam

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First we need to download and prepare some tools that we will need to fix your problem.
  • Please download CWShredder but don't run it yet.

  • Please download CleanUp 4.0
    Install CleanUp, but don't run it yet.

  • Launch ewido, there should be an icon on your desktop, double-click it.
  • You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit ewido. DO NOT scan yet.


==============


Now that you have the right tools we can start fixing your problem.

Please make sure that you can View Hidden Files


Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.


=============


Once in Safe mode, follow these steps:
  • Run CWShredder, making sure to click on "Fix".

  • Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tv2.dk/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.makemesearch.com/?said=114
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpa.dll/asst.htm
    O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
    O9 - Extra button: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8EDE0DE3-9DF9-4263-A6B7-0ED1996F3091} - C:\WINDOWS\System32\wldr.dll (file missing)
    O20 - AppInit_DLLs: 42dbjwufo4uylxd.dll.dll.dll.dll


  • Delete these files (Do not be concerned if they do not exist);


    C:\WINDOWS\System32\tibs3.exe
    C:\WINDOWS\System32\wldr.dll
    C:\WINDOWS\System32\42dbjwufo4uylxd.dll.dll.dll.dll



  • Now run CleanUp
    IMPORTANT!
    CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
    If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp



  • Open Ad-aware and do a full scan. Remove everything that it finds.

  • Run Ewido:
    • Click on scanner
    • Click Complete System Scan and the scan will begin.
    • During the scan it will prompt you to clean files, click OK
    • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop.
    • Close Ewido.

  • Reboot back into normal mode.

  • Please run this online virus scan - Panda Virus Scan
    • Make sure it is set to clean automatically.
    • There may be files that this scan will not remove. Please save that information to include in your next post.

  • Reboot your computer and post the following information in your next reply:
    • A new Hijackthis log
    • The log from Ewido.
    • The log from Panda online virus scan
Let me know how things are running and what problems you are still having.
  • 0

#9
henrikb

henrikb

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hi,

i did what you told me to. except my computer is running so slow that it took one and a half day to complete only the first quarter of the panda activescan then i aborted. i can almost not work on my computer. especially when i restart then it takes ages. it is running and running all the time. mabye i have downloaded too many virus tools recently? it seems too strange though. my desktop is still hijacked and i see the warning from norton antivirus about the detection of w32.desktophijack.

here is the results of the first quarter of the panda activescan:

Incident Status Location

Adware:adware/superspider No disinfected C:\WINDOWS\SYSTEM32\a.exe
Adware:adware/startpage.id No disinfected C:\WINDOWS\nem216.dll
Adware:adware/msxmidi No disinfected C:\WINDOWS\msxmidi.exe
Adware:adware/cws.searchmeup No disinfected C:\WINDOWS\mstasks1.exe


here is my new hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 18:42:49, on 18-09-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programmer\ewido\security suite\ewidoguard.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\henrik\opskrifter\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CyberCity Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmer\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmer\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmer\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [Fast Search] C:\WINDOWS\system32\svcnv.exe home
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "C:\Programmer\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmer\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126039765576
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126039455420
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmer\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Programmer\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe

:tazz:
  • 0

#10
Buckeye_Sam

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You have Norton and AVG running at the same time. This is causing your computer to be slow and unstable. Please uninstall either AVG or Norton, but do not keep them both.

I would also uninstall Spyware Begone. It is a rogue/suspect program and not recommended.



Delete these files.

C:\WINDOWS\SYSTEM32\a.exe
C:\WINDOWS\nem216.dll
C:\WINDOWS\msxmidi.exe
C:\WINDOWS\mstasks1.exe




Please download SmitRem.zip
  • Save the file to your desktop.
  • Right click on the file and extract it to it's own folder on the desktop.


Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
* if you have trouble getting into Safe mode go here for more info.



Once in Safe mode, follow these steps:
  • Open the smitRem folder, then double click the RunThis.bat file to start the tool.
  • Follow the prompts on screen.
  • Wait for the tool to complete and disk cleanup to finish.
  • The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Post the log file from Smitrem as well as a new hijackthis log.
  • 0

#11
henrikb

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hi,

ohh! i uninstalled avg antivirus and now my computer is almost running like a dream. i can not uninstall spyware begone though. should i use killbox to do it then? i do not see the warning from norton anymore but my desktop picture is still not present.


here is my smitfiles log:

smitRem log file
version 2.4

by noahdfear


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :)


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! :) Starting replacement procedure.


~~~~ Looking for C:\WINDOWS\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINDOWS\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~



~~~ Upon reboot ~~~

wininet.old present!
oleadm.dll not present!
oleext.dll not present!


~~~ Upon completion ~~~

wininet.old not present!
oleadm.dll not present!
oleext.dll not present!


~~~~ Rechecking C:\WINDOWS\system32\wininet.dll for infection ~~~~


~~~~ C:\WINDOWS\system32\wininet.dll Clean! :) ~~~~


here is my new hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 00:31:22, on 21-09-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmer\ewido\security suite\ewidoctrl.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\rundll32.exe
C:\Programmer\Messenger\msmsgs.exe
C:\henrik\opskrifter\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CyberCity Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmer\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmer\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\MSN Apps\MSN Toolbar\01.02.4000.1001\da\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmer\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [Fast Search] C:\WINDOWS\system32\svcnv.exe home
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\Programmer\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmer\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126039765576
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126039455420
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programmer\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe


i really appreciate your help so far.
things are looking better now.
:tazz:

Edited by henrikb, 20 September 2005 - 04:47 PM.

  • 0

#12
Buckeye_Sam

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I'd go ahead and manually remove Spyware Begone. Fix this line with Hijackthis.

O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan


Then delete this folder.

c:\freescan



Now let's see what we can do about your desktop.

Try this:
  • Click Start>Control Panel>Display
  • Go to the Desktop tab and click on the Customise Desktop button.
  • Go to the Web tab
  • In the web page box, click on the page that is checkmarked and then click the Delete button.
  • Ok your way out of the dialog and check your desktop.


Let me know how it goes.
  • 0

#13
henrikb

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hi,

well it is going pretty well now. at least everything seems to be as they are supposed to be. my desktop is back to normal. i will download your recommended tools to keep my computer clean in the future.

once again,
thank you for your help
:tazz:
  • 0

#14
Buckeye_Sam

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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:tazz: :)
  • 0

#15
Buckeye_Sam

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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