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hclean32.exe, windows firewall and balloon.wav [RESOLVED]


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#16
Rawe

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Let's try Ewido. It WILL clean what's left.. If anything :)

Please download Ewido Security Suite it is a free version of the program.
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch Ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit Ewido. DO NOT run a scan yet.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Now open Ewido and do a scan of your system.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • Clean anything it finds.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close Ewido.

Post the log.. :tazz:
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#17
senkoffa

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hi rawe,

yep it looks like u saved the day once again. the ewido scan revealed no infections, which is great... i think i finally got rid of all the spyware etc for now with your help.

thank you for your ongoing support, i really appreciate it :tazz:
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#18
Rawe

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Great job, it appears your system is clean :tazz:

Let's clear out your restore points now.

Disable System Restore;

1. Click Start > Programs > Accessories > Windows Explorer
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Check the "Turn off System Restore"
5. Click Apply. An message shows up.
6. Click "Yes" to do this.
7. Confirm with "Ok".


Reboot.

Enable System Restore;

1. Click Start.
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Uncheck the "Turn off System Restore" check box.
5. Click Apply, and then click "OK".


Be sure to set a new restore point.

Here's some tips for future to prevent spyware;

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed. (My favourite)
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program <= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kaspersky, this is a must have.
  • Firewall <= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser <= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox.
  • EULAlyzer by Javacool <= No need to read End user license agreements when installing software--

    # Discover potentially hidden behavior about the software you're going to install
    # Pick up on things you missed when reading license agreements
    # Keep a saved database of the license agreements you view
    # Instant results - super-fast analysis in just a second
And also see TonyKlein's good advice;
So how did I get infected in the first place? (My favourite)

If you want to learn how to help people with malware problems like I helped you, feel free to take a look at this thread; http://www.geekstogo...here-t4817.html :)
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#19
senkoffa

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hi again,

sorry about the veryyyy late reply, been workin lots recently..

ive done as u said, so far so good.. thank you for your help, i really appreciate it :tazz: keep up the good work!
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#20
Rawe

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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