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Beginner has Trojan - can't delete! [CLOSED]


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#1
AudraNicolle

AudraNicolle

    New Member

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I've just upgraded to Windows XP Pro and am getting a lot of viruses. I have Norton Systemworks 2004, which is updated, and Lavasoft Ad-aware. It told me I have Trojan.cachecache.kit, which is in C:\WINDOWS\system32\rdriv.sys. I've turned off the system restore, gone into safe mode, run a full scan with Norton, which finds it, deleted it (said delete was successful), deleted from recycle bin, then re-started as normal, ran another system scan and it was back. Does it keep coming from somewhere else or am I never getting it deleted in the first place? A couple of weeks ago, before this trojan, it told me I had w32.spybot.worm. I thought I got this deleted, but Symantec says I wouldn't have the trojan without the spybot worm. Can anyone tell me how on earth I get rid of this? Also, apparently I have "open ports" that should not be open. I don't know how this happened, but Norton says it's a risk. Funny how they don't tell you how to fix it though. Anyone? I'm about to throw it out the window...
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#2
loophole

loophole

    Malware Expert

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
loophole

loophole

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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