[Paralax]

My brother was most likely cruising [bleep] sites and messed up this computer. Desktop items won't work. They had a .lnk extension and they had no icons as if they wern't associated to any program, but when you go to properties...it was assigned to a program.

Clicking on the IE icon just created a shortcut on the desktop.

If I right click on start to get to explorer, exlporer only shows the programs folder with very few things in it. I don't have the preview window in exlporer anymore. Just all sorts of things like system tasks, other places, and details...they pretty much don't work.

I was able to open IE and there was some sort of search bar thing instead of the address bar. There were pop ups. One was for Win Fixer 2005. Those are gone as is the search bar thing. Bookmarks wern't working.

I fixed a lot of things thanks to Doug Knox's site. Icons on desktop, few other things. I downloaded and ran Ewido. It said it found WareOut and removed it, but I ran Hijack This and it was still in there.

One other thing, Norton had stopped working. Anti-virus is working as is System Works...to an extent. The little Spy Doctor thing doesn't. It gets an error when it loads up. CPU usage is at 100% and I'll have hardly anything running. So yeah. Here's the Hijack log. Please help me Obi-wan Kenobi.


Logfile of HijackThis v1.99.1
Scan saved at 14:31:01, on 09/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\COMMON~1\AOL\109770~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\109770~1\EE\AOLServiceHost.exe
C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Southwest Airlines\Ding\Ding.exe
C:\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\Norton SystemWorks\Norton Utilities\WDSCAN.EXE
C:\Netscape\Netscape 6\Netscp.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {3B473205-D123-1B9F-4FF9-C60203B1D0AF} - (no file)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Bob\Application Data\Mozilla\Profiles\default\upkl8g29.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1097707013\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [trycrt] atl_helper.exe
O4 - HKLM\..\Run: [RtlFindVal] Serviceprocess.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [bnui] SetupExeDll.exe
O4 - HKCU\..\Run: [atl_helper] Serviceprocess.exe
O4 - Startup: Norton System Doctor.LNK = C:\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: DING!.lnk = C:\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\Twain_32\ScanWiz5\SDII.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - (no file)
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe (file missing)
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for ôå: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: Aces Up! by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: ConferenceRoom Java Client - http://www.privatefe...hat/java/cr.cab
O16 - DPF: Pop Fu by pogo - http://popfu.pogo.co...u-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} -
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx...erInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{C3E92E21-E8A2-4B56-9881-5CA08AAFA7D8}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{FEA89DF2-BA7E-4C2D-85B2-FF64490D94BE}: NameServer = 195.95.218.50,85.255.112.8
O18 - Protocol hijack: mhtml -
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

[Advertisements]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Download and save backlight to your desktop. Doubleclick blbeta.exe, accept the agreement, leave [X]scan through Windows Explorer checked, click scan > next.

You'll see a list of all the items it found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (where xxxxxxx represents numbers). The application finds both bad files and legitimate ones such as "wbemtest.exe", so don't choose the rename option yet! Copy and paste the log it generated in your next reply.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Download and save backlight to your desktop. Doubleclick blbeta.exe, accept the agreement, leave [X]scan through Windows Explorer checked, click scan > next.

You'll see a list of all the items it found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (where xxxxxxx represents numbers). The application finds both bad files and legitimate ones such as "wbemtest.exe", so don't choose the rename option yet! Copy and paste the log it generated in your next reply.

[Paralax]

Thanks so much for your help. This has been an ordeal!

The Blacklight window indicated a status of No hidden items found after the scan completed. Here's the log:

09/11/05 17:25:31 [Info]: BlackLight Engine 1.0.23 initialized
09/11/05 17:25:31 [Info]: OS: 5.1 build 2600 (Service Pack 1)
09/11/05 17:25:31 [Note]: 4019 0
09/11/05 17:25:31 [Note]: 4019 1
09/11/05 17:25:31 [Note]: 4019 2
09/11/05 17:25:31 [Note]: 4019 3
09/11/05 17:25:31 [Note]: 4019 4
09/11/05 17:25:31 [Note]: 4005 0
09/11/05 17:25:37 [Note]: 4006 0
09/11/05 17:25:38 [Note]: 4011 4084
09/11/05 17:25:39 [Note]: FSRAW library version 1.7.1011

[Buckeye_Sam]

That's good to see!

Please make sure that you can View Hidden Files

• Click Start -> My Computer
• Select Tools -> Folder options
• Select the View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
• Also make sure that 'Display the contents of system folders' is checked.

For more info on how to show hidden files click here.



Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - URLSearchHook: (no name) - {3B473205-D123-1B9F-4FF9-C60203B1D0AF} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: (no name) - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [trycrt] atl_helper.exe
O4 - HKLM\..\Run: [RtlFindVal] Serviceprocess.exe
O4 - HKCU\..\Run: [bnui] SetupExeDll.exe
O4 - HKCU\..\Run: [atl_helper] Serviceprocess.exe
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{C3E92E21-E8A2-4B56-9881-5CA08AAFA7D8}: NameServer = 195.95.218.50,85.255.112.8
O17 - HKLM\System\CCS\Services\Tcpip\..\{FEA89DF2-BA7E-4C2D-85B2-FF64490D94BE}: NameServer = 195.95.218.50,85.255.112.8
O18 - Protocol hijack: mhtml -



Please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

* if you have trouble getting into Safe mode go here for more info.




Once in Safe mode, delete these files or directories (Do not be concerned if they do not exist):

atl_helper.exe
Serviceprocess.exe
SetupExeDll.exe


Reboot your computer to go back to normal mode.



Now lets check some settings on your system.

• Enter your Control Panel and double-click on Network Connections
  
• Then right click on your Default Connection
  • Usually Local Area Connection for Cable and DSL
• Left click on Properties
• Double-Click on the Internet Protocol (TCP/IP) item
• Select the radio dial that says Obtain DNS Servers Automatically
• Press OK twice to get out of the properties screen and reboot if it asks

Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)



==========


Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Reboot once more and post a new hijackthis log and a the log from Kaspersky.

[Paralax]

I knew it couldn't be too easy. I felt like a moron when I clicked on My Computer/Tools/ ...... opps, no folder options. The only tab there is File Types. I even looked on another pc to be sure I was in the right place. Yep, I'm in the right place, only this pc is missing 3 of the 4 tabs that apparently should be there.
Can the scans be done if I can't verify the hidden files are shown or is there an alternative?

[Buckeye_Sam]

We can work around it. Go ahead and proceed with the other steps.

[Paralax]

I hit a few bumps. None of the files were easily/obviously found in safe mode. I am not able to do a search, so if they're well embedded in another folder, it's going to take quite a while for me to look for them.
So I went to the next step & rebooted. I can not easily find the network settings. What looks like it could have been the folder in the control panel is labeled "folder". When I attempted to open it, I got the following error:
'Unable to allow the editing of network components at this time because they are currently being modified elsewhere".
Moved on to the ipconfig. It seemed to work, but the dos window just poped up then closed on its own. No typing "exit" as instructed.

So I tried Kaspersky.com. I can't access their services unless using IE. I can not run or find IE. The desktop icon is just a picture only allowing to create a "shortcut" (to nothing), rename or properties. The properties are the internet properties. This is how I looked at the network settings above. This IE issue is one of the big problems we incountered with this entire mess. Do I need to find some place to try and download a version or do you have another site that's not stuck on IE?

My control panel seems to have far less selections than it should. I can't access the add/remove programs. A window opens, but remains blank. Same thing happened when we tried system restore before begging for help here. I want to give you as much info as possible but don't want to seem the total 'tard at the same time. Thanks for your patience!

[Buckeye_Sam]

It sounds like you've suffered some corruption to your operating system.

Click Start
Select Run
At the prompt type sfc /scannow
Please note that there is a single space between sfc and /scannow.


This will check your system for any missing or corrupted files. It may ask for your Windows disc if it needs to restore a critical file. Let me know how it goes.


Internet Explorer should be located here:

C:\Program Files\Internet Explorer\iexplore.exe

Check for it and let me know if you have it.

[Paralax]

Mixed results. I did find IE in C:Programs/Internet Explorer. It's an 89k file. I can't get it to open or run (double click or right click).

Ran SFC. It took 15-20 minutes. Nothing happened when it was done. I was out of the room the first time it finished, so I ran it again. When if finished, it just went away. No prompts, no messages, nothing. I did a restart as a just in case sort of thing and there appear to be no changes. Well, I did notice the Network Places shortcut on the desktop was labeled correctly, but when I opened it, it was the same folders and not my settings. When closed, the desktop shortcut is back labeled as "Folder". I had hope.

Am I looking at a repair or reinstall (which one)? If so, this is an OEM version of XP. I've got the "restore" disk, not real Microsoft discs. Would I do the appropriate fix and (hoping it works right) then proceed with the malware fixes?

[Buckeye_Sam]

Let's try a repair installation. You won't lose anything and it should restore your operating system back to working order.

http://www.geekstogo...=findpost&p=489

Let me know how it goes and post a new hijackthis log once you've completed that step.

[Buckeye_Sam]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.