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VPN connection causes internet to drop


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#1
codecraig

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Hi,
First, I am running Windows XP Pro.

I have setup a VPN connection using the "Network Setup Wizard". When I connect to this VPN connection I acquire an ip address and all seems to be ok...however, once I am connected to the VPN connection I can no longer ping google.com or browse the internet and my IM clients disconnect.

When I run ipconfig, I see something like...

IP: 1.2.3.4
Subnet: 255.255.255.255
Default Gateway: 1.2.3.4

I tried disabling my Sygate Personal Firewall, I don't use windows built-in firewall, I even disabled the firewall on the VPN connection itself. Any idea what might be going on?

Again, I am able to connect to the VPN connection and acquire an IP...that's it.

Thanks!
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#2
codecraig

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anyone?
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#3
PastaBoy4

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when you say connect to VPN what VPN do you mean sorry just if you could explain the situation a little more it would help
are you on your home computer trying to connect to your work network??
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#4
codecraig

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yes i am at home trying to connect to work.
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#5
yardguard

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whole lot of info on VPNs below...............

http://compnetworkin...pnwindowsxp.htm
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#6
brianmil0923

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Some Companies use specific VPN client software to connect. If you are trying to set up a connection yourself you will need specific information from your Corporate IT department: VPN remote server IP address, login id ( some companies use different ids for VPN access) also any other settings that are specific to your company.... if you have a coporate helpd desk you may want to call them on monday!!
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#7
brianmil0923

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Using the Network setup wizard to create a VPN connection is only going to create 1 dedicated connection to the VPN server, you need to use a VPN client software such as SonicWall, Nortell, Cisco....this will run ontop of your existing internet connection and connect you to the VPN server.



Also are you using dialup? or broadband?
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#8
codecraig

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when i try to use SonicWall it prompts me for a pre-shared key...which I don't know anything about, I'll check with the admin on monday about it. What's weird is that the microsoft VPN connection does not ask for a key...just wants my username/password.

BTW, I am using broadband.
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#9
brianmil0923

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Yeah talking to your IT Staff is the best option. Connecting to a corporate VPN remote access server requires specific settings that are set up on the corporate servers.

tell them the problems you are having, depending on how they have it set up you might need to log out of the VPN in order to use other internet apps. On the other hand they may have proxy settings that will allow general web access.
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#10
codecraig

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yea, thanks. I have connected to it in the past, but it seems that they have changed things since then.

Thanks.
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