Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unwanted files/files missing [RESOLVED]


  • This topic is locked This topic is locked

#1
grandpa

grandpa

    Member

  • Member
  • PipPipPip
  • 265 posts
Hi

The following scan shows at No23 3 files missing. currently I dont have AtiVir installed however I can't seem to get ride of the file also im not sure whether I should try and get rid of the 2 Avast fils as this pgm is still instlalled. Any thoughts and help would be mush appreciated, as I try to run a clean & secure ( as far as pos) computer.

Logfile of HijackThis v1.99.1
Scan saved at 10:52:31 PM, on 09-Sep-05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\John Rule\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [EfntRegistration] C:\Program Files\Efficient Networks\SpeedStream DSL\\Reg.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DSL Monitor] C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O8 - Extra context menu item: Open using &Advanced JPEG Compressor - C:\Program Files\Advanced JPEG Compressor\ajcieex.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O15 - Trusted Zone: http://Download.Windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119682694890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125909749265
O17 - HKLM\System\CS3\Services\Tcpip\..\{370DE362-4B4E-4E5E-AB5D-F8F9DBE2DB6E}: NameServer = 202.27.158.40 202.27.156.72
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - C:\Program Files\AVPersonal\AVWUPSRV.EXE (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Many thanks

Grandpa
  • 0

Advertisements


#2
Armodeluxe

Armodeluxe

    Member 2k

  • Retired Staff
  • 2,744 posts
Hi grandpa

First of all congratulations, your log looks very clean :tazz:

HijackThis has a known bug that on some entries it will show file missing even though those files are present, so nothing to worry about those Avast entries. In fact, if you take a look in your log at the running processes listed before the actual HijackThis entries, you can see these lines, so they actually are running and present:

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

However, since you don't have Antivir anymore that service entry should be a leftover from the uninstall and let's fix that.

Go to Start>Run and type: cmd

In the command window that opens, type these lines hitting Enter after typing each line:

sc stop AVWUpSrv
sc delete AVWUpSrv
exit


That should do it. Then post a new log to make sure it's gone.

Regards,

Armodeluxe
  • 0

#3
grandpa

grandpa

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 265 posts
Hi Armodeluxe

Many thanks for your help.
I have done as suggested, that line has gone. Great.
Im probably to fussy.

Logfile of HijackThis v1.99.1
Scan saved at 7:35:46 AM, on 15-Sep-05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\John Rule\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [EfntRegistration] C:\Program Files\Efficient Networks\SpeedStream DSL\\Reg.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DSL Monitor] C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Open using &Advanced JPEG Compressor - C:\Program Files\Advanced JPEG Compressor\ajcieex.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O15 - Trusted Zone: http://Download.Windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119682694890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125909749265
O17 - HKLM\System\CCS\Services\Tcpip\..\{370DE362-4B4E-4E5E-AB5D-F8F9DBE2DB6E}: NameServer = 202.27.158.40 202.27.156.72
O17 - HKLM\System\CS2\Services\Tcpip\..\{370DE362-4B4E-4E5E-AB5D-F8F9DBE2DB6E}: NameServer = 202.27.158.40 202.27.156.72
O17 - HKLM\System\CS3\Services\Tcpip\..\{370DE362-4B4E-4E5E-AB5D-F8F9DBE2DB6E}: NameServer = 202.27.158.40 202.27.156.72
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • 0

#4
Armodeluxe

Armodeluxe

    Member 2k

  • Retired Staff
  • 2,744 posts
There's nothing wrong with being a perfectionist grandpa. :)

Yes that Antivir entry went without giving us any trouble..unlike what I experienced recently in another thread of a bad Norton uninstall..

You weren't infected but that wouldn't stop me from posting a custom prevention speech so here it is.. :tazz:

Please take the following into consideration to maintain a clean computer.


Visit Windows Update regularly to get the latest security updates.You can also enable automatic updates.Your antivirus software and antispyware programs should also be updated regularly. Make a habit of running scans on a timely basis. Be careful about what you download, scan every file before clicking on it.

Additional programs to consider:

Spywareblaster Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.Restricts the actions of potentially unwanted sites in Internet Explorer.
Spywareguard An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware!
IE/Spyad
Adds a list of malicious sites to your Restricted Sites Zone.
Firefox An alternate browser safer than IE

A good article to read:
So how did I get infected in the first place?

Regards,

Armodeluxe
  • 0

#5
Armodeluxe

Armodeluxe

    Member 2k

  • Retired Staff
  • 2,744 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP