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CPU Usage 98%!


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#1
tjkelly00

tjkelly00

    New Member

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My computer was recently cleaned of malware thanks to the help of Geeks to Go. Now, whenever I try to use it, explorer.exe runs the CPU percentage up to the high 90's. I can never get anything done. But when I close explorer.exe, my computer runs fine.

help!
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#2
samiko

samiko

    Retired Staff

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you probably still have something (malware or spyware) running under your explorer.exe process.
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#3
Guest_Tony_*

Guest_Tony_*
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Hi tjkelly00.

Welcome to Geeks To Go, my name is Tony.

I do agree with samiko. Please Click here and follow the instructions carefully.
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#4
Johanna

Johanna

    The Leather Lady

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If you have your XP disk try a SFC, System File Check. This scan will verify all protected system files and replace any that need it from your cd.
Start > Run > cmd
sfc /scannow
sfc - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.

System File Checker (sfc)
Scans and verifies the versions of all protected system files after you restart your computer.

Post a current HJT log so that we can see if any known software issues are causing the explorer.exe drain.

Johanna
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