[willow4477]

hi,
i'm really freaking out but i got the smitfraud.c blue screen on my desktop (of my laptop--i'm on another computer right now) and i can't access anything on the laptop including explorer or safemode... can someone please help me...
i tried
http://www.malwareby...p?showtopic=724
the one with the Explorer.EXE - Application error
but i couldn't open the smitrem files on the laptop...

i'm really limited in terms of access on the laptop, it only has a cd drive but no burner so i don't know how i can paste the hijackthis log even if i got it to work...
any help??

thanks in advance

[Advertisements]

We'll need to transport some files from the computer you are now using, to your infected computer.

Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.
So you'll get a new folder called smitrem on your desktop.
I want you to put that folder on cd, floppy or usb-stick.

On your infected computer, boot again in safe mode and open your task manager again.
Now insert the cd, floppy or usb-stick where you saved the smitrem folder in your infected computer.

In your Task Manager, click 'applications' (first tab).
Click the New Task button.
Cick browse.

Now browse to the drive where your floppy, usb-stick or cd is present (could be A or D or E or F.. you'll see..)
Search for that smitrem folder.
Right click on the smitrem folder and choose: Copy

Now browse again via Task Manager to My Documents or Program Files.
Right click somewhere in there, right click and choose: Paste
Now open the smitrem folder you just copied and pasted and click the file: RunThis.bat
Then click open.
In the window where it says 'Create new task', click OK.

Normally, you'll have to drag the different windows you'll see to left or to right, because normally they will open on top of each other and you wont see the command window the tool starts that is under it.
You'll see a blue window now.
Follow the prompts on screen.
Wait for the tool to complete.

When done, in Task Manager, click 'shut down' from the menu on top and click restart. Your computer will reboot now.
Reboot to normal mode and post a hijackthis log in your next reply.

[tampabelle]

We'll need to transport some files from the computer you are now using, to your infected computer.

Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.
So you'll get a new folder called smitrem on your desktop.
I want you to put that folder on cd, floppy or usb-stick.

On your infected computer, boot again in safe mode and open your task manager again.
Now insert the cd, floppy or usb-stick where you saved the smitrem folder in your infected computer.

In your Task Manager, click 'applications' (first tab).
Click the New Task button.
Cick browse.

Now browse to the drive where your floppy, usb-stick or cd is present (could be A or D or E or F.. you'll see..)
Search for that smitrem folder.
Right click on the smitrem folder and choose: Copy

Now browse again via Task Manager to My Documents or Program Files.
Right click somewhere in there, right click and choose: Paste
Now open the smitrem folder you just copied and pasted and click the file: RunThis.bat
Then click open.
In the window where it says 'Create new task', click OK.

Normally, you'll have to drag the different windows you'll see to left or to right, because normally they will open on top of each other and you wont see the command window the tool starts that is under it.
You'll see a blue window now.
Follow the prompts on screen.
Wait for the tool to complete.

When done, in Task Manager, click 'shut down' from the menu on top and click restart. Your computer will reboot now.
Reboot to normal mode and post a hijackthis log in your next reply.

[willow4477]

i've already tried that... no .exe or .bat programs work or are recognized by my computer even in safe mode...
when i try to copy/paste them in any folder from my CD-drive, the computer doesn't recognize them and won't copy them...
it's like a super-bug

[tampabelle]

From your system info, I gather that you have Windows Xp on your laptop !!!


Do you have the Windows CD for it ???? We can try a windows repair install first and then the cleaning up.

Dont start the repair install yet. Let me know if you have the CD. Then I will give you detailed instructions on how to do repair install. This will preserve all your installed programs and data files.

[willow4477]

no, i don't have the cd or my laptop right now... i gave it over to a friend who's in security software work and he's looking at it... thank you so much for your response tho

[tampabelle]

Topic closed